People Experience Advisor

No Relocation support available

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

A desire to drive your future and accelerate your career. Your key responsibilities will be:

• Act as the primary point of contact for our core employees Hospital de Órbigo Plant, offering timely, accurate, and service-oriented support on HR related inquiries.
• Act as a trusted advisor on HR policies, procedures, and local labor compliance.
• Prepare and process employment contracts, ensuring accuracy and adherence to Spanish labor laws.
• Manage and maintain employee data in HR systems, making sure employee data is accurate and up to date.
• Generate HR reports related to headcount, absenteeism and staff control.
• Manage employee updates in Spain's social security platform, such as new hires, terminations and contract changes.
• Handle HR cases in Service Now, ensuring a timely resolution.
• Support recruitment processes.
• Collaborate closely with other workstreams (such as Talent Acquisition, Payroll, Work and Life) to ensure a consistent and integrated service delivery.
• Contribute to process improvements that enhance operational efficiency and elevate the employee experience.
• Ability to manage HR documentation and support the employee lifecycle.
• Build strong, trust-based relationships across the organization by communicating with clarity, empathy and respect.
• Provide support in preparing documentation for labor relations and legal compliance matters.
• Regularization or modification of processes in line with legal requirements.
• Assist in the preparation of SMETA audits.
• Participate in local and global initiatives including DEI, Engagement Survey, Equality Plan and non-financial report.
• Provide support in Organizational Pillar activities within the IL6S framework.

• Minimum 3 years of experience in HR operations/HR generalist roles, with a strong understanding of labor contract management, labor law in Spain, social security systems and compliance requirements.
• SAP experience
• Analytical skills and data management

RegularService Operations (Delivery)Global Business Services