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Export Sales Back Office

Hybrid in Taradell·Full-time·Added 1 month ago (last checked 8 Oct)

Natulim

35 open roles

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Overview

Work mode: Hybrid, Taradell
Contract: Fixed-term contract, full-time hours
English: Required
Other languages: French, Italian
Education: University degree
Driving licence: Own vehicle

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

University degree in Business Administration, International Trade, Marketing, Administration or similar.
1-3 years of experience in Commercial Back Office, Sales Support, Commercial Administration, Customer Service or similar, ideally in an Export Sales department.
Advanced English (minimum C1), both written and spoken. Essential.
An organized, structured person, customer-oriented and with follow-up capacity, availability to go to the offices in the Vic area 1-2 days per week and own car.

Nice to have

Experience in FMCG, retail or ecommerce and knowledge of French and/or Italian will be valued.
Proficiency in Office / Google Workspace, especially Excel and Google Sheets; experience with Odoo or other CRM/ERP will be valued.

The role

Even though it is a backoffice role, it will be very connected to the business and our international clients: management and follow-up of orders, coordination with different teams, resolution of incidents, preparation and follow-up of documentation, and daily support to our partners and clients in different markets.

We are looking for someone with attention to detail, the ability to prioritize, and ease in working in international environments, who enjoys a dynamic day-to-day and being the person who makes things happen.

If you like working with different countries, have a customer orientation, and are one of those people who enjoy bringing order, following up, and solving problems, we want to meet you.

With the objective of covering maternity leave, you will provide operational support to the B2B sales team and ensure the correct follow-up of clients, orders, invoicing, and documentation during the maternity leave coverage.

The person will be a regular point of contact for national and international clients, ensuring fluid communication and resolving or channeling day-to-day needs in coordination with the Sales, Logistics, Finance, Product, and other internal departments.

The position has a strong commercial orientation and frequent contact with international clients, especially in English.

What you'll do

· Manage the day-to-day of international B2B clients, mainly via email and in English.

· Manage and follow up on orders, deliveries, and incidents, coordinating with Logistics and other internal teams.

· Resolve client inquiries and ensure the follow-up of their requests until closure.

· Keep client and order information up to date in the internal tools.

· Manage quotes, orders, invoicing, and the updating of commercial data in the internal tools.

· Prepare, collect, and send commercial and technical documentation requested by clients.

· Coordinate with Product, Regulatory, Finance, Logistics, and other departments to obtain the necessary information.

· Prepare commercial reports and follow-ups in Excel / Google Sheets.

· Provide support to the Sales Manager in the management of international markets and clients.

· Prepare information, rates, catalogs, and materials for clients and commercial meetings.

· Follow up on leads, opportunities, and already identified commercial contacts.

· Identify client needs and possible commercial opportunities, passing them on to the sales team.

About Natulim

Natulim is a food company based in Barcelona, Spain, specializing in natural and healthy food products. The company operates primarily through e-commerce, with a strong focus on digital marketing and content creation to reach international audiences. With a team of around 50 employees, Natulim is a growing player in the health food niche, leveraging social media and video content to drive brand awareness and sales.

Natulim's Spain presence is centered in Barcelona, where all its operations and open roles are based. The company offers a dynamic, digital-first work environment with a strong emphasis on creative roles such as video editing, content creation, and social media management. For international professionals, Natulim provides opportunities to work in a multicultural setting, with roles specifically targeting Romanian-speaking candidates, indicating a diverse and international work culture.

Industry: Food
Employees: 11–50
Headquarters: Barcelona, Spain
In Spain: Barcelona
Website: natulim.com

Good to know if you are moving

All open roles are based in Barcelona, Spain, offering a centralized location for international hires.
The company actively seeks Romanian-speaking candidates for video editor roles, indicating a multicultural team environment.
Many positions are internships (prácticas), which may be suitable for early-career professionals looking to gain experience in Spain.
The company's focus on e-commerce and digital marketing provides opportunities to work on international campaigns and content strategies.
Spanish language skills may be required for some roles, but creative and technical positions may be more flexible.

In their own words

About the company & team

At Natulim, we are transforming one of the most traditional categories in the home: cleaning.

We create more practical, sustainable, and effective cleaning products, designed to ensure that small everyday decisions have a lower impact on the planet. Our star product, laundry detergent strips, replaces the conventional bottle format with a lightweight, biodegradable format without unnecessary waste.

Today, Natulim is already present in 9 European countries and we continue to grow with a clear ambition: to become the benchmark brand for ecological cleaning in Europe.

All open roles at Natulim