Maritime Import Customer Service
On-site in Barcelona·Full-time·Added today
What they offer
Full-time hours
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
This job was automatically translated to English,.
The role
Noatum Logistics meets the diverse needs of the industry thanks to its deep knowledge and experience in specialized sectors, such as fashion and retail; industry and construction; high tech and consumer electronics; automotive; food and consumer goods; mining; energy; oil and gas; defense and aerospace; and pharmaceutical and healthcare.
What you'll do
• Customer Service (direct contact with the client / agent).
• Origin/office instructions.
• Tracking/tracing with the Back-office, informing the client/agent.
• Communication of incidents and their resolution.
• Close coordination/communication with Pricing/Commercial/Procurement.
• Detecting volume decreases in each of the traffic flows, as well as new opportunities.
• Managing delivery with the client.
• Joint visits with the commercial team.
description
Are you up for embarking on a new professional challenge as Customer Service Seafreight Import in our ZAL Barcelona offices?
We'll tell you a little more!
Requirements
What we're looking for
• Training in Transport and Logistics, International Trade, Maritime Business, or similar.
• Excel: advanced level and experience in CARGOWISE is highly valued.
• Minimum of 3 years of experience in the same position.
• Languages: Advanced English (minimum B2) and a good level of Catalan (spoken and written).
• Planning and organizational skills.
Pay & benefits
What you'll get
• Temporary position (2 months).
• Flexible working hours for arrival and departure.
• Day off on your birthday.
• An excellent working environment where you can develop in a highly dynamic sector that operates globally.
At Noatum Logistics, we guarantee equality and non-discrimination based on sex, race, religion, disability, age, and sexual orientation in our selection processes, in order to make better use of people's abilities in all their diversity, avoiding any type of discrimination.
The role
Noatum Logistics satisface las diversas necesidades de la industria gracias a su profundo conocimiento y experiencia en sectores especializados, tales como moda y comercio minorista; industria y construcción; alta tecnología y electrónica de consumo; automoción; alimentación y bienes de consumo; minería; energía; petróleo y gas; defensa y aeroespacial; y farmacéutico y sanitario.
What you'll do
• Customer Service (contacto directo con el cliente / agente).
• Instrucciones origen/oficina.
• Seguimiento/trazabilidad con el Back-office, informando al cliente/agente.
• Comunicación de incidencias y resolución de las mismas.
• Coordinación/comunicación estrecha con Pricing/Comercial/Procurement.
• Detectar bajadas de volumen de cada uno de los tráficos, así como nuevas oportunidades.
• Gestión de la entrega con el cliente.
• Visitas conjuntas con comercial.
description
¿Te animas a embarcarte en un nuevo reto profesional como Customer Service Seafreight Import en nuestras oficinas del ZAL Barcelona?
¡Te contamos un poco más!
Requirements
What we're looking for
• Formación en Transporte y Logística, Comercio Internacional, Negocio Marítimo o similar.
• Excel: nivel alto y Muy valorable experiencia en CARGOWISE.
• Mínimo 3 años de experiencia en el mismo puesto.
• Idiomas: Inglés avanzado.(mínimo B2) y buen nivel de catalán (hablado y escrito)
• Dotes de planificación y organización.
Pay & benefits
What you'll get
• Posición eventual (2 meses).
• Flexibilidad horaria de entrada y salida.
• Tarde libre el día de cumpleaños.
• Un excelente ambiente laboral donde poder desarrollarte en un sector muy dinámico y que opera a nivel global.
En Noatum Logistics garantizamos la igualdad y no discriminación por razón de sexo, raza, religión, discapacidad, edad y orientación sexual en nuestros procesos de selección, para obtener un mejor aprovechamiento de las capacidades de las personas en toda su diversidad, evitando cualquier tipo de discriminación.
About Noatum
Noatum is a leading provider of maritime services, logistics, and port operations, with over 50 years of experience. The company operates through three main business areas: Noatum Maritime, Noatum Logistics, and Noatum Ports, offering services such as regular line maritime services, tramp agency, reefer cargo, dry cargo chartering, international transport, project cargo, customs, and technologically advanced port facilities. Noatum is part of AD Ports Group, a global trade, logistics, and industry group based in Abu Dhabi, which fully integrated Noatum into its structure to enhance service delivery.
Noatum has a significant presence in Spain, with offices in multiple cities including Barcelona, Madrid, Valencia, and others, as evidenced by its careers page. The company's Spanish headquarters is located in Barcelona, at Torre Auditori, Passeig de la Zona Franca 111. Noatum's global operations span numerous countries across Europe, the Americas, Asia, and Africa, offering international professionals opportunities in logistics, maritime, and port services. The company emphasizes its commitment to people, safety, sustainability, and quality, making it a relevant employer for those seeking careers in the logistics sector in Spain.
- Industry
- Logistics
- Headquarters
- Abu Dhabi, UAE
- In Spain
- Barcelona, Madrid, Valencia and 8 more
- Website
- noatum.com
Good to know if you are moving
- Noatum is part of AD Ports Group, a global trade, logistics, and industry group based in Abu Dhabi, which may offer international career mobility.
- The company has a strong presence in Spain with offices in multiple cities including Barcelona, Madrid, Valencia, and Zaragoza, providing opportunities across the country.
- Noatum's Spanish headquarters is located in Barcelona, a major European logistics hub, offering a dynamic work environment.
- The company operates in over 15 countries, including the US, UK, Germany, China, and various Latin American and Asian markets, indicating a global footprint.
- Noatum's careers page lists numerous job openings in Spain across logistics, maritime, and port services, suggesting ongoing hiring needs.
In their own words
About the company & team
Noatum Logistics is a global logistics operator that is part of AD Ports Group. With Spanish roots dating back to 1963, the company has more than 80 of its own offices in 26 countries and provides services to clients in 158 countries through its partner network. More than 4,250 logistics specialists offer sea and air freight services, contract and project logistics, customs and commercial management, warehousing and distribution, e-commerce, and integral supply chain solutions. By combining its local expertise with a globally connected network and the support of AD Ports Group, Noatum Logistics reinforces its capabilities, connectivity, and scale to support its customers in global supply chains.
About the company & team
Noatum Logistics es un operador logístico global que forma parte de AD Ports Group. Con raíces españolas que se remontan a 1963, la compañía cuenta con más de 80 oficinas propias en 26 países y presta servicios a clientes en 158 países a través de su red de socios. Más de 4.250 especialistas en logística ofrecen servicios de transporte marítimo y aéreo, logística por contrato y de proyectos, gestión aduanera y comercial, almacenamiento y distribución, comercio electrónico y soluciones integrales para la cadena de suministro. Al combinar su experiencia local con una red conectada globalmente y el respaldo de AD Ports Group, Noatum Logistics refuerza sus capacidades, conectividad y escala para apoyar a sus clientes en las cadenas de suministro globales.





