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Customer Service Administrator

Remote from Spain·Added 2 days ago (last checked 16 Oct)

Palex Medical

40 open roles

Overview

Work mode
Remote from Spain
Contract
Permanent contract
Hours
Jornada intensiva on Fridays
Languages
French
Experience
2+ years
Education
Vocational training (FP Grado Medio)
Benefits
Private health insurance, life insurance, flexible pay plan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

We are looking for a person with FPII training in the administrative branch and at least two years of experience in Customer Service. We will value experience in the pharmaceutical or medical device sector, knowledge of SAP, and good computer skills.

We are looking for an organized, methodical, decisive, and customer-oriented profile, with the ability to work in a team, manage several tasks simultaneously, and thrive in dynamic environments. With knowledge of English and French.

Pay & benefits

What you'll get

At Palex we offer an indefinite contract, flexible schedules, intensive working days on Fridays and during holiday periods, medical insurance, life insurance, school assistance, and a flexible benefits program, among other social benefits.

The role

Currently, in our Customer Service department, located in Cornellà de Llobregat, we are looking to hire a Customer Service Administrator to manage orders and offer support to our hospital sector clients nationwide.

What you'll do

  • Telephone customer service and support to the commercial network.
  • Reception, verification, and entry of orders into the system.
  • Maintenance and updating of the customer file.
  • Management and resolution of claims and incidents related to orders, deliveries, and invoicing.
  • Follow-up of returns and management of credit notes.
  • Coordination with the commercial network and other internal departments.

The selected person must comply with information security regulations and procedures, protect the confidentiality, integrity, and availability of data, and communicate any detected incident or vulnerability.

How you'll work

Are you interested? If you are looking for stability, professional development, and a good working environment, we look forward to meeting you!

About Palex Medical

Palex Medical is a leading company in the medical technology sector, specializing in hospital solutions and medical devices. With a history spanning over 70 years, the company has established itself as a key player in the healthcare industry, offering a wide range of products and services that support medical professionals and improve patient outcomes. Palex Medical operates across multiple regions in Spain, with a significant presence in cities like Sant Cugat del Vallès, Alcobendas, and others. The company fosters a participative culture, investing in employee development and offering various benefits such as flexible work arrangements, health programs, and professional growth opportunities. For international professionals, Palex Medical provides a supportive environment with a focus on continuous learning and career advancement.

Industry
Medical Technology
Headquarters
Sant Cugat del Vallès, Spain
In Spain
Sant Cugat del Vallès, Alcobendas

Good to know if you are moving

  • Palex Medical offers flexible work arrangements, including remote and hybrid work options.
  • The company provides various benefits such as health programs, professional development opportunities, and support for work-life balance.
  • Palex Medical has a strong presence in multiple regions across Spain, providing diverse job opportunities.
  • The company values a participative culture and invests in the growth and development of its employees.
  • Palex Medical is committed to social policies and supports its employees through various social benefits.

In their own words

About the company & team

Grupo Palex is a leading company in the hospital and healthcare sector, with a human team of more than 1,000 people.

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