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Front Office Administrator

Hybrid in Torrejón de Ardoz·Full-time·Added 2 days ago

Still open when we checked on 7 Oct

Pascual

10 open roles

Overview

Job details

  • Permanent contract

    Full-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Be near Torrejón de Ardoz for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • At least 2 years of experience in positions related to customer service (telephone, email, IT platform, web, or any other medium): From order to collection and activity reporting.
  • Experience in debt management and claims, and commercial risks.
  • Knowledge of Excel, SAP.
  • Proactive, agile, and adaptive attitude.
  • Teamwork, desire to learn.

The role

Within the General Business Directorate of Qualianza, and more specifically for the Customer Service Department, we are selecting a Front Office Manager for the Torrejón de Ardoz (Madrid) workplace, whose mission will be to execute the activities inherent to the processes assigned to this area in accordance with company regulations. Among other functions, they will be responsible for:

What you'll do

·       Interfacing with customers

·       Resolution of incidents from order to collection

·       Management of accounts, overdue debt, and customer risk

·       Preparation of Management reports and Sales Force Support

About Pascual

Pascual, officially known as Calidad Pascual, is a Spanish family-owned food and beverage company headquartered in Madrid. Founded in 1969, it is one of Spain's leading dairy and beverage producers, with a diverse portfolio that includes milk, yogurt, juices, coffee, and plant-based drinks. The company operates across the entire value chain, from sourcing raw materials to manufacturing and distribution, and has a significant presence in the Spanish market as well as international operations in over 50 countries.

In Spain, Pascual has its main offices in Madrid and operates production facilities in various regions, including Burgos, Aranda de Duero, and others. The company is known for its commitment to innovation, sustainability, and quality, and it offers a collaborative work environment that values employee development. For international professionals, Pascual provides opportunities in commercial, technical, and operational roles, though Spanish language proficiency is typically required for most positions, especially those involving direct customer or distributor interaction.

Industry
Food and Beverage
Founded
1969
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid, Aranda de Duero, Burgos

Good to know if you are moving

  • Pascual is a Spanish company, so international hires will need to adapt to Spanish work culture and language; most roles require fluent Spanish.
  • The company has a strong focus on innovation and sustainability, which may appeal to professionals interested in these areas.
  • Pascual offers opportunities in various functions, including commercial, technical, and operational roles, with positions based in Madrid and other Spanish cities.
  • As a family-owned company, Pascual emphasizes long-term stability and employee loyalty, which can be attractive for those seeking a stable career.
  • International experience is valued, especially in commercial and management roles, but local market knowledge is often essential.
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