Head of Talent Acquisition

Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale.

We're looking for a Head of Talent Acquisition to lead and shape our global Talent Acquisition function, ensuring Paymentology attracts, assesses and secures the exceptional talent needed to deliver our business strategy.

This is a strategic leadership role for someone who combines commercial judgement, deep recruitment expertise and the confidence to influence senior stakeholders. You'll play a critical role in translating business and workforce priorities into effective hiring strategies, strengthening hiring decisions and continuously evolving an effective, scalable and data-driven TA function that supports our global growth.

Reporting to the Chief People Officer, you'll define our global Talent Acquisition strategy, establish high hiring standards and lead a team of three TA Partners and a TA Operations role to deliver an effective, consistent and high-performing recruitment function.

• Define and lead Paymentology's global Talent Acquisition strategy, aligning recruitment priorities with business objectives, approved workforce plans and future capability needs.

• Partner with the Executive Team, functional leaders and Finance to understand workforce requirements, challenge assumptions and recommend hiring priorities based on business impact, affordability, market conditions and recruitment capacity.

• Anticipate talent-market challenges and hiring risks, providing strategic insights and recommendations that support informed workforce and hiring decisions.

• Continuously evolve the TA operating model to support changing business needs, ensuring the function remains scalable, efficient and commercially focused.

• Define and maintain high hiring standards, ensuring recruitment decisions are structured, evidence-based and aligned with Paymentology's talent philosophy.

• Set clear expectations for role definition, assessment quality and hiring decisions, ensuring TA Partners effectively challenge requirements and uphold consistent hiring standards.

• Drive a culture of hiring excellence through effective interview practices, strong hiring-manager capability, timely decision-making and a positive candidate experience.

• Lead, coach and develop a global Talent Acquisition team comprising three TA Partners and a TA Operations role, fostering accountability, collaboration and continuous improvement.

• Empower TA Partners to own recruitment within their functions, strengthening their ability to influence senior stakeholders, navigate complex hiring challenges and make decisions independently.

• Provide strategic direction and oversight to TA Operations, ensuring systems, processes, governance and reporting enable effective recruitment delivery.

• Act as a trusted strategic advisor to the Chief People Officer and Executive Team, providing insights on hiring priorities, talent-market dynamics and critical capability needs.

• Influence and challenge senior stakeholders, resolve competing hiring priorities across functions and provide leadership on selected executive and business-critical appointments.

• Oversee the effectiveness of recruitment processes, systems and governance, ensuring consistent, compliant and scalable hiring practices across the organisation.

• Champion the adoption of modern recruitment technology, AI and automation to improve hiring quality, operational efficiency and candidate experience.

• Define and monitor recruitment performance metrics, leveraging data and market intelligence to identify improvement opportunities and inform strategic decisions.

• Define and lead Paymentology's global talent attraction strategy, strengthening our ability to engage and attract high-calibre talent in priority markets.

• Partner with People and Marketing to strengthen Paymentology's positioning in priority talent markets and support proactive talent attraction initiatives and partnerships.

Location: This is a fully remote position, open to candidates based in Poland, Italy, Slovenia, Serbia, Czech Republic, Portugal, Croatia or Spain.