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Customer Service - Pharma Sector

Hybrid in Sant Cugat del Vallès·Full-time·Added 10 months ago

This job was published 10 months ago

Primer Impacto

43 open roles

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Overview

Job details

€21,115 a year
Gross, as stated in the ad.
About €1,480 a month after tax.
Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Catalan
The ad asks for Catalan, or counts it in your favour.
Be near Sant Cugat del Vallès for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

A perfect opportunity if you are looking for good work-life balance without giving up stability and professional development:

Indefinite contract of 40 hours per week.
Intensive schedule from Monday to Friday from 08:00 h to 14:00 h and from 15:00 h to 17:00 h.
Hybrid work model.
Fixed salary of €21,115 gross/year + variable of €4,223 gross/year.
Innovative company, close team, and dynamic environment.
Continuous training and real possibilities for professional growth.

Requirements

What we're looking for

We are looking for a Customer Service professional with a passion for customer care, communication skills, organizational ability, and a desire to be part of a dynamic and close-knit team.

Minimum of 1 year of experience in telephone customer service or client management.
Proficiency in Excel and the Office suite.
High level of Catalan is highly valued.

✨ We are looking for you!

If you are looking for a stable job, with a schedule that allows you to enjoy your time and an environment where you can continue to grow professionally, we are waiting for you!

Send us your application and become part of the Primer Impacto team.

We promote diversity and equal opportunities in all our selection processes.

The role

🚀 Join Primer Impacto! 📌 Schedule: 40 hours per week

What you'll do

Daily communication with clients and the laboratory (calls and emails).
Resolution of complaints, inquiries, and incidents.
Collection of useful feedback to improve processes and services.
Comprehensive follow-up of each case.
Recording and reporting information in the CRM.

About Primer Impacto

Primer Impacto is a Spanish field marketing company specializing in point-of-sale (POS) optimization. Founded in 2005, the company provides outsourced sales force solutions, including in-store audits, merchandising, brand ambassadorship, and promotional campaigns, with a strong focus on the retail and pharmaceutical sectors. They employ a team of professionals dedicated to technology integration for data analysis and project execution optimization.

Primer Impacto has a significant presence across Spain, with offices and field teams in numerous cities including Barcelona, Madrid, Valencia, and Seville. The company's work culture emphasizes people care and sustainability, with initiatives like route optimization to reduce CO2 emissions and tree planting. For international professionals, Primer Impacto offers opportunities in field marketing, sales, and IT roles, with a particular focus on the Spanish market, making it a relevant employer for those seeking to work in Spain's retail and consumer goods sectors.

Industry: Field Marketing
Founded: 2005
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Valencia and 18 more
Website: primer-impacto.com

Good to know if you are moving

Primer Impacto is headquartered in Barcelona, Spain, and has a strong national presence with field teams across many Spanish cities.
The company offers a variety of roles including field auditors, brand ambassadors, and IT positions, which may be suitable for international professionals with relevant language skills.
Primer Impacto emphasizes sustainability, with initiatives like route optimization to reduce CO2 emissions and tree planting projects.
The company provides outsourced sales force solutions, so roles often involve working on behalf of major brands in retail and pharmaceutical sectors.
For international candidates, fluency in Spanish is likely essential for most field and commercial roles, as they involve direct interaction with Spanish retailers and consumers.

In their own words

About the company & team

At Primer Impacto we lead the field marketing sector by creating unique experiences for great brands. We believe in talent, professional development, and work-life balance.

All open roles at Primer Impacto