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Intervention Technician

Hybrid in Madrid·Full-time·Added 6 days ago (last checked 22 Oct)

Provivienda

12 open roles

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Our summary

Salary: €27,066 a year
About €1,770 a month after tax.
Hours: Monday to Friday
Payments: 14 salary payments a year
Work mode: Hybrid, Madrid
Contract: Fixed-term, full-time hours
Education: University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Degree, licenciatura, or diplomatura in Social Sciences, preferably Education or Social Work.
50 hours of training in assistance to women victims of gender-based violence.
20 hours of training in helping relationships, case management methodology, harm reduction, addictions, mental health, crisis intervention, and gender perspective.
Demonstrable training or experience in mediation.
Demonstrable training or experience in the Housing First/Housing Led care model.
Minimum of one year of experience in services for people experiencing homelessness.
Experience in mediation and housing-centered accompaniment for people in severe residential exclusion.
Demonstrable abilities and knowledge in helping relationships, case management methodology, harm reduction, addictions, mental health, crisis intervention, and gender perspective, with 1 year of experience in similar profiles.
Computer skills at a user level (Microsoft Office) and CRM/database management.
Possession of a negative certificate for sexual offenses.
Teamwork
Flexibility and adaptability to change
Orientation toward the participating person
Empathy
Rigor, efficiency, and quality
Commitment to the entity and strategic vision
Proactive and decisive capacity
Tolerance to frustration
Organizational skills
Effective communication
Negotiation skills

Nice to have

Knowledge of the care network for women victims of violence
Knowledge of the homeless care network in Madrid
Knowledge of social services, addiction, mental health, etc. networks.
Knowledge of the LAU (Urban Leasing Act) and the Horizontal Property Law.
Driver's license and own vehicle.
Knowledge of other languages.

Pay & benefits

What you'll get

Flexible working hours for arrival and departure.
Part-time teleworking
For full annual working days: 60 hours of free availability
23 working days of vacation
Opportunities for work-life balance.
Career opportunities and professional development.
PC and Smartphone with access to M365 environment.
Participation in social innovation, digital transformation, and agility processes.

The role

Program: Homes for autonomy: women experiencing homelessness who are victims of gender-based violence

You will be the reference professional for the service directed at women in situations of homelessness who have suffered or are suffering gender-based violence, with the objective of facilitating accommodation and personalized socio-educational intervention, through the Housing First model, supporting them towards the recovery of their life projects, harm reduction, and the promotion of personal autonomy.

What you'll do

Design the individual intervention plan for each participant accessing the program.
Guarantee the processing of basic benefits in order to facilitate the autonomy of the people participating in the program.
Monitor the proper execution and, where applicable, the learning of tasks for covering basic needs (hygiene, nutrition, home care, appliances, etc.)
Attend meetings with the coordinator for the development of individual intervention plans and their evaluation.
Carry out monitoring tasks in each of the homes regarding coexistence rules and the fulfillment of individual objectives.
Communicate any difficulties that may arise in each of the individual intervention plans, as well as the level of fulfillment of the set objectives.
Formulate alternatives to incorporate changes into the individual intervention plan once personal difficulties in its fulfillment are identified.
Maintain direct contact with the people accommodated in the homes, favoring a process of recovery and autonomy, providing accompaniment in the process of integration and participation in other resources used.
Actively promote job searching and facilitate as many actions as necessary to guarantee access to employment, with all the specialties that may need to be observed, through personalized employment formulas.
Monitor programmed activities, individually or in groups, assessing levels of fulfillment and personal adaptation.
Intervene as a mediator in conflict situations between the neighborhood and the program users.
Coordinate with professionals from other care networks regarding each case (gender-based violence, social services, mental health, addictions, etc.).

How you'll work

Workplace: C/ Sancho Dávila 20 local, 28028, Madrid

Working day: 38.25 hours per week, Monday to Friday

Gross monthly salary: €1,933.28 (14 payments)

Gross annual salary: 27065,89€

Contract type: IT Substitution

Probationary period: 2 months

About Provivienda

Provivienda is a Spanish nonprofit organization focused on housing inclusion, working to ensure access to decent and affordable housing for vulnerable groups. It operates across Spain, offering social housing management, support services, and advocacy, with a multidisciplinary team of social workers, psychologists, and project managers.

Industry: Housing Inclusion Nonprofit
Employees: unknown
Headquarters: Madrid, Spain
In Spain: Madrid, Santander, Motril

Good to know if you are moving

Provivienda is a Spanish nonprofit, so roles are primarily based in Spain, with current openings in Madrid, Santander, and Motril.
The organization offers hybrid work arrangements for some positions, as indicated in current job listings.
Working at Provivienda involves contributing to social housing and inclusion projects, which may appeal to professionals with a background in social work, psychology, or project management.
The organization's website and job postings are in Spanish, so proficiency in Spanish is likely required for most roles.