Brand Sales Representative in Tobacco Shop (Disability Certificate Required)

Education: Secondary Education

Skills: customer service

Experience: 1 year

Availability to work 36 hours. Rotating shifts on weekends.

High school diploma required.

User-level Excel skills.

English level (B2 - C1) and native/C1 Spanish highly valued.

Experience in the retail sector is essential, preferably in luxury boutiques, with personalized customer service.

Flexible schedule.

Teamwork, proactivity, and autonomy.

Flexibility and adaptability.

Passion for sales and customer service.

Permission to work in the EU.

• Must hold a valid disability certificate of 33% or higher.

Do you have experience as a Direct Retail Sales Expert? Are you passionate about sales and customer contact? Do you have a disability certificate of 33% or more? Be part of a revolutionary change.

At Fundación Randstad, we are looking for you!

You act as a brand ambassador for IQOS in Spain, ensuring sales and consumer experience standards, and ensuring an excellent experience for the consumer.

You contribute to daily operational functioning by maintaining service and performance in line with the brand's premium positioning.

DAILY OPERATIONS: Ensure the proper functioning of the point of sale by making the relevant communications to the supervisor when necessary.

This includes both active selling, prioritizing quality sales, and after-sales services, adapting your communication based on the customer and showing active listening and proper body language.

REPORTING: Properly execute assigned tasks to ensure reporting and accurately input data for both customers and store operations.

VISUAL MERCHANDISING: Always follow the visual merchandising guide.

MYSTERY SHOPPING: Actively participate in achieving a satisfactory result by engaging in role plays, internalizing areas for improvement, and collaborating with the team.

CROSS-FUNCTIONAL TASKS: Properly perform and follow up on assigned tasks or projects, proposing areas for improvement and showing a high level of involvement and commitment.