The English-language job board for Spain

Customer Service in Barcelona

On-site in Barcelona·Full-time·Added 4 days ago (last checked 31 Oct)

Agency

Randstad España

5900 open roles

Apply

Our summary

Salary: €2,727 a month
Hours: Continuous day (jornada continua)
Work mode: On-site, Barcelona
Contract: Permanent, full-time hours
English: Required
Other languages: Catalan
Education: Vocational training (FP Grado Medio)

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

Randstad España is hiring for this role in several places. This vacancy is in Barcelona.

This job advert was originally written in Spanish.

Requirements

What we're looking for

To apply for this Customer Service (sales administrator) position, we are looking for a profile with the following education and experience:

Academic training: Vocational Training (FP) degree in Administration or a similar training degree at a minimum. University studies related to business management or commerce will be positively valued.

Previous experience: Demonstrable experience in invoicing tasks, administrative order management, and customer service or service sales.

Languages: B2 level of English (upper-intermediate level that allows for maintaining fluid conversations and writing professional emails). Knowledge of Catalan will be valued.

IT and tools: Having experience or knowledge in Dynamics 365 (business management and customer interaction software developed by Microsoft) will be very positively valued.

Pay & benefits

What you'll get

Upon joining this project through Randstad, you will enjoy the following working conditions and benefits:

Gross Monthly Salary: 2,727.27 euros distributed according to the Metal Sector Collective Agreement of Barcelona.

The role

At Randstad, we are looking for a professional to join us as Customer Service (sales administrator) in a prominent company within the metal sector. If you have experience in customer service, order management, and sales administration, this opportunity is ideal for you. We offer a dynamic position, in an unbeatable location within the city of Barcelona, with a competitive remuneration of 2,727.27 euros gross monthly salary, an excellent working environment, and real possibilities for long-term development with a permanent contract.

What you'll do

As Customer Service (sales administrator), you will be a fundamental part of the organization's services department. You will be the link between customers and internal teams to ensure excellent administrative management. Your main responsibilities will be:

Reception, registration, and processing of orders requested by customers.

Invoicing of services provided and resolution of doubts or incidents associated with invoices.

Management of the sale of additional services and direct attention to customer requests.

Constant coordination with the commercial department to follow up on budgets and proposals delivered.

Daily use and updating of data in the company's IT platforms to maintain a rigorous record of each operation.

How you'll work

Contract type: Initial temporary hiring with a minimum duration of 3 months, with real possibilities of transitioning to a permanent contract directly with the client company.

Working hours: Monday to Thursday with a working day from 9:00 to 18:30, and on Fridays with a continuous working day from 9:00 to 15:00.

Work environment: Job position located in an accessible and well-connected office in Barcelona

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.