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Customer Service Representative - Banking

On-site in Madrid·Part-time·Added 8 days ago (last checked 23 Oct)

Agency
Randstad España

6052 open roles

Our summary

Salary
€24,000 - €24,001 a year

About €1,600 a month after tax.

Hours
Fixed shift
Work mode
On-site, Madrid
Contract
Fixed-term, part-time hours
Spanish
Fluent
Other languages
German

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Experience in customer service.

  • Communication skills.
  • Energy, proactivity, initiative.
  • Immediate start.
  • GERMAN-C1 // SPANISH required.

Pay & benefits

What you'll get

We adapt to your needs!!

  • Part-time or full-time.
  • Morning shifts: 8am to 4pm (with 30h to 39h per week depending on your needs)
  • Afternoon shift: 2pm to 10pm (with 30h to 39h per week depending on your needs)
  • Schedules from Monday to Friday or Monday to Sunday with 2 days off (with a weekend availability bonus)
  • Contract from day one.
  • With 5 weeks of PAID training provided by the company, from 9am to 3pm.
  • Temporary contract with a real possibility of moving to the company.
  • Salary: 24k per year (full-time, 39h per week)
  • Opportunity for development in a multinational company.

The role

Do you have experience in customer service in a Call Center? Are you interested in developing your career in a multinational company?

At Randstad, we are looking for candidates like you!

What you'll do

  • Handling incoming calls to resolve any type of issue or need the customer may have with the contracted services of a financial institution.
  • Administrative tasks.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
All open roles at Randstad España
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