The English-language job board for Spain

IT Support Technician

On-site in Bilbao·Full-time·Added 1 month ago (last checked 29 Oct)

Agency

Randstad España

6540 open roles

Apply

Our summary

Salary: €19,000 a year
About €1,410 a month after tax.
Work mode: On-site, Bilbao
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
Experience: 3+ years
Benefits: Flexible pay plan, meal vouchers

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum 3 years of demonstrable experience in microcomputing support roles.
Experience with Windows 10/11.
Office 365, Azure, and Intune.
VMware Horizon or VDI environments.
Ticketing/ITSM tools such as Jira, ServiceNow, GLPI, or similar.
Hardware, workstation software, and printing support.
Good communication skills and user orientation.
Ability to work autonomously and manage critical situations.
Residency in Bizkaia or at a distance that allows commuting to the APB offices within a maximum of 2 hours in the event of a critical incident.

Pay & benefits

What you'll get

What are you waiting for to become part of our great team at

Randstad Digital?, here you will find reasons to do so:

CONTINUOUS TRAINING PLAN, annual training plan, access to technical training e-learning platform, training platform for skills...

SUPPORT AND CAREER PLAN, You will have a Randstad Digital reference point close to you at all times.

WORK-LIFE BALANCE, We know that your personal life is as important as your professional life, therefore you will be able to enjoy 23 days of vacation and in most of our projects you will have a flexible schedule.

COMMITMENT and STABILITY, Joining a company in continuous growth that bets on new technologies.

COMPETITIVE SALARY in line with your professional experience.

Competitive contractual conditions, Flexible compensation plan

(restaurant card and nursery vouchers) and Randstad Care, a platform of exclusive offers and discounts.

REFER A FRIEND PLAN, if you help us grow the team, we will reward you with financial compensation.

Confidentiality is guaranteed throughout the selection process.

Are you eager and do you see yourself prepared to take on a new challenge like ours?

We are waiting for you! https://www.youtube.com/watch?v=JJVLc3JtdsA

#WeAreRSC

Randstad promotes equality of job opportunities through diverse and inclusive teams. Therefore, in our processes, we guarantee the inclusion of all people regardless of their personal condition, gender, or orientation orientation, ethnicity, culture, age, religion, or disability.

The role

Do you have experience as a support technician and are you interested in continuing to develop your career in a stable project within an M365 environment?

What you'll do

Attention to and resolution of first-level microcomputing support incidents and requests.
Registration, categorization, documentation, and tracking of tickets.
On-site and remote support to users.
Escalation to higher levels when appropriate.
Installation, configuration, and commissioning of workstations and devices.
Imaging/cloning of equipment.
Support for Windows, Office 365, Intune, and the user environment.
Support for VMware Horizon and virtual desktops.
Resolution of incidents involving printers, multifunction devices, and plotters.
Basic management of cabling and workstation connectivity.
Updating the knowledge base and procedures.
Inventory management and coordination of warranties with manufacturers.

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.