The English-language job board for Spain
Overview
Job details
Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
DEVOTEAM doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.
Higher vocational training (FP Grado Superior)
“Estudios mínimos: Ciclo formativo de Grado Superior en Informática, Telecomunicaciones o similar.” — per the ad.
This job was automatically translated to English.
Requirements
What we're looking for
- MINIMUM Experience: more than 2 years in a similar position. It is a plus if the service provided has been in global companies with an international presence.
- Languages: Spanish and English.
- English: Westinghouse is a USA company and the official language of communication is English.
- Minimum level: B2 (CEFR).
- If you do not have certification, during the 6-month probationary period, the candidate commits to obtaining it.
- The cost of the certification exam will be covered by Devoteam.
- Minimum studies: Higher Level Vocational Training in Computer Science, Telecommunications, or similar.
- Knowledge in:
- Ticketing tools
- Microsoft Office365
- Micro-computing / Administration and configuration of devices (PCs, Tablets...) using tools such as Intune or similar.
- Adobe package
The role
What you'll do
- User Support:
- On-site workstation support: applications, devices (PCs, tablets), communications, cabling.
- Ticket management (requests, incidents)
- Ticketing: Handling, logging, classifying, tracking, and resolving on first contact and/or escalating to the next level, all user incidents and requests.
- The ticketing tool is Service Now.
- Remote user support tools.
- M365 support.
- User Management in Active Directory:
- Unlocking users/Resetting passwords
- Identity provisioning (creating, modifying, deleting)
- Assigning permissions.
- Management and maintenance of audiovisual rooms
- Configuring and adjusting devices.
- Connecting and checking cabling.
- Photocopiers / printers:
- Configuring copiers for users.
- Printing issues.
- Microcomputer tasks:
- Control of the computer equipment inventory (PCs, mobile terminals, tablets, monitors, etc.).
- Maintenance and updating of the equipment fleet: terminals, App updates, corporate image, licenses...
- WIFI: User support for the management and configuration of wifi network access.
About DEVOTEAM
Devoteam is a global IT consulting and digital transformation company headquartered in Levallois-Perret, France. With over 10,000 employees across more than 20 countries, Devoteam helps organizations leverage technology, particularly cloud platforms like Google Cloud, AWS, and Azure, to drive innovation and business growth. The company operates in multiple sectors, offering services in cloud engineering, cybersecurity, data analytics, and identity management.
In Spain, Devoteam has a significant presence with offices in Madrid and Barcelona, and many roles are offered with remote or hybrid work options. The company is known for its strong partnerships with major cloud providers and its focus on digital transformation. For international professionals, Devoteam offers opportunities to work on cutting-edge projects in a multicultural environment, with many positions requiring English proficiency and offering the possibility of fully remote work.
- Founded
- 1995
- Employees
- 10,000–15,000
- Headquarters
- Levallois-Perret, France
- In Spain
- Madrid, Barcelona
- Website
- devoteam.com
Good to know if you are moving
- Devoteam has offices in Madrid and Barcelona, with many roles offering 100% remote work across Spain.
- The company is a Google Cloud Premier Partner, offering opportunities to work on cutting-edge cloud projects.
- Many positions require English proficiency, making it accessible for international professionals.
- Devoteam provides a multicultural work environment with employees from various countries.
- The company offers career development programs and certifications in cloud and cybersecurity.
In their own words
About the company & team
Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology. Focused on 6 areas of specialization, we address our clients' strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability achieved through Digitalization.
Technology is in our DNA, and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our clients top-tier technological tools, but always with the closeness and professionalism of a team that acts as a guide along the way.
Our 25 years of experience make us an innovative, consolidated and mature consultancy that enables the development of our 10,000 people, continuously certifying our consultants in the latest technologies and counting on experts in: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, Software Engineering and Development. Devoteam has been awarded Partner of the Year 2021 by the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce and ServiceNow.
#CreativeTechnologyForABetterChange
More jobs like this
or browse Madrid·Engineering·IT support·Junior·Hybrid·Community of Madrid
%20logo.svg?width=512){kind=small}
