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Customer Service Teleoperator (Catalan)

On-site in Barcelona·Part-time·Added 27 days ago

Still open when we checked on 1 Oct

Randstad España

5458 open roles

Overview

Job details

  • €9.72 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Upper secondary (Bachillerato)

    “Imprescindible Bachillerato o equivalente)” — per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • High School Diploma or equivalent is essential)

*ESSENTIAL Bilingual level in Spanish and Catalan; a test will be conducted.

  • ESSENTIAL Experience in customer service within the contact center sector.
  • Keyboard agility.

The role

Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?

Randstad has the perfect opportunity for you!

What you'll do

Effective attention and resolution of customer incidents, inquiries, and doubts regarding everything related to the purchasing process.

Requirements

  • Availability to start training on 21/09.

Benefits and conditions

  • 38.5-hour contracted working week.
  • With different split shifts between 9:00 and 20:00h, with a one-hour lunch break. That is, from 9:00 to 18:00, 10:00 to 19:00, and 11:00 to 20:00h.
  • Salary of 9.72 gross euros/hour
  • Training provided by the company is PAID.
  • The first week is outside of the contract, paid at 153.30 once the probationary period is passed. - - Second week is within the contract (registered from 28/09).
  • Temporary contract through RANDSTAD EMPLEO ETT, with a real possibility of transitioning to the company.
  • Very good work environment, highlighting collaboration and camaraderie among our staff.
  • Opportunity for growth and development within the company.

-Workplace: Glòries Area

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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