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English Telephone Agent C1

On-site in Madrid·Full-time·Added today (last checked 11 Nov)

Agency

Randstad España

6488 open roles

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Our summary

Salary: €10.61 an hour
Hours: Monday to Friday
Work mode: On-site, Madrid
Contract: Fixed-term, full-time hours
Spanish: Expected (ad in Spanish)
Benefits: Meal vouchers

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum English level C1
Experience in telephone customer service, and highly valued in the insurance sector
Availability for immediate incorporation.

Pay & benefits

What you'll get

Salary: 10.61 euros gross per hour (base salary + language bonus)
Restaurant tickets

The role

Do you have a C1 in English?, do you like helping people?, do you have experience in telephone customer service? This offer is for you:

What you'll do

Customer service
Claims management
Refund management

How you'll work

Schedule from Monday to Friday, 9:00 to 18:00 (one hour and fifteen minutes for lunch).
Temporary contract: 2 months with possibility of extension.
Area: Plaza Castilla
100% on-site

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.