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Telephone Agent for Insurance Company

Hybrid in Madrid·Part-time·Added 6 days ago (last checked 1 Nov)

Agency

Adecco España

4541 open roles

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Our summary

Salary: €1 - €10 an hour
Hours: Fixed shift
Work mode: Hybrid, Madrid
Contract: Fixed-term, part-time hours

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in customer service and sales.
Commercial skills oriented towards advisory and closing sales.
Excellent communication skills, active listening, and the ability to build trust during the call.
Availability to work Monday to Saturday in the afternoon shift

Pay & benefits

What you'll get

Work is Monday to Saturday. Afternoon shift from 15:00 to 21:00. On Saturdays, the schedule is from 09:00 to 15:00 for all agents.

A maximum of 2 Saturdays per month are worked. During the weeks when you work on Saturday, you have Sunday and one other weekday off. During the weeks worked from Monday to Friday, you have Saturday and Sunday off.

On-site work at our Madrid center (Near El Carmen Metro). Possibility of teleworking starting from 3 months.

In addition to the fixed base salary, you can earn interesting incentives. Base salary for 30h/week: €13,184.29 gross/year - €1,098.69 gross/month.

Incentives around 200 euros

Initial 2-month contract, extendable.

Paid initial training once the probation period is completed, with 153.3 euros for a duration of 5 days.

Training from 16/11/2026 to 20/11/2026, start date 23/11/2026

The role

At Adecco, we are looking for a telephone agent for an important insurance company.

What you'll do

Call clients who have already requested a quote to advise them and offer them the best auto insurance proposal from this important insurer.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.