The English-language job board for Spain

Home Insurance Claims Handler

On-site in Madrid·Full-time·Added yesterday (last checked 5 Nov)

Agency

Grupo Crit

815 open roles

Apply

Our summary

Salary: €18,000 a year
About €1,370 a month after tax.
Work mode: On-site, Madrid
Contract: Full-time

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Required experience: At least one year in an Insurance Company, Brokerage, and/or Assistance Company in the processing of miscellaneous claims.

Demonstrable experience in the review of expert reports and assistance quotes. Candidates whose experience is limited to telephone customer service should refrain from applying.

Required experience of at least 6 months in an Insurance Company, Brokerage, and/or Assistance Company in the processing of Home line claims.
Proficiency in Microsoft Office and insurance company websites.
The position requires a dynamic, proactive, and decisive person, accustomed to working in a team.

Nice to have

Training in Large Risks and Fraud or similar for the management of insurance claims will be positively valued.

Pay & benefits

What you'll get

Schedule: Monday to Thursday from 08:30 to 18:00 h. with one hour for lunch, and Friday from 09:00 to 15:00 h. with alternating on-call shifts from 11:30 to 18:00 h.
Contract: 3 months via ETT (Temporary Employment Agency), with the possibility of joining the permanent staff.
Salary: €18,000 gross/year.

The role

At Grupo Crit, we are looking for several Claims Handlers in the Home line of business for an important company located in Paseo la Castellana.

What you'll do

Perform the opening of assigned files, time control, and coordination between the parties involved in the claim (assistance, expert, insured, company).
Review coverages by providing technical support to the Expert Network.
Guarantee the quality service required by our clients and proceed with the administrative and accounting closure of files within the environments of the various insurers.
Review incidents occurring after the closure of the file.

How you'll work

Location: Paseo la Castellana
Mode: On-site.

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.