Customer Service Representative

• 💰 Paid training

• 🇪🇸 Free Spanish lessons (1x per week)

• 🎉 Fun, people-oriented work atmosphere

• 🍽️ Meal & transport cards + private insurance

• ☕ Free fruit & coffee

• 📈 Growth opportunities

• 🎊 4 company outings per year

• 🏖️ Live & work in sunny Barcelona!

Then take a look at Barcelona! Barcelona is a city with so much to do and experience. If you move there, you can visit a large number of museums, the Barcelona Cathedral, and the Sagrada Familia. You can experience the culture and perhaps even learn Catalan or Spanish. All this is possible while working for one of the largest communications companies. Are you a social person and do you love helping others? Then this position is for you! We offer you a role at an ambitious, energetic, and people-oriented company where you can help customers with their questions.

• You help customers with questions regarding their credit card 💳.

• The processes are simple, but accuracy and responsibility are super important! 🔐

• You ensure that customer data remains secure and that every customer hangs up feeling good 😊

• 🔒 Blocking lost or stolen cards

• 📞 Answering customer questions

• 🪪 Identity verification and explanation of next steps

• 💳 Checking and unblocking cards

• 📁 Handling file claims

Barcelona, Spain