The English-language job board for Spain

Customer Service - Solar Energy

On-site in València·Full-time·Added 2 days ago (last checked 5 Nov)

Romeu

22 open roles

Apply

Our summary

Work mode: On-site, València
Contract: Full-time
English: Required
Experience: 3+ years
Education: University degree
Benefits: Private health insurance

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Training in International Trade, Transport, or Logistics.
At least 3 years of experience in the position (Forwarding / Freight Forwarder).
Intermediate-advanced level of English.
Good command of office tools (Office suite, Windows environment, Salesforce...).
High capacity for adaptation, desire to learn, and clear customer orientation (internal and external).
Good communication and negotiation skills.
Goal orientation and teamwork.

The role

At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

💙 We continue to expand our #TIBATeam! ❤️

☀️ International logistics, customer orientation, and Solar Energy... does this sound like your next challenge?

Keep reading!🔎

At TIBA, we need to strengthen our Customer Service - Solar Energy team in Valencia, to continue driving an excellent, agile, and customer-oriented service.

What you'll do

You will perform the monitoring and maintenance of Solar Energy logistics projects, managing the relationship with clients and guaranteeing their loyalty through an agile, excellent service oriented to their needs.

Perform the monitoring of Solar Energy projects, from shipment to delivery at destination.
Maintain continuous communication with clients and correspondents, ensuring their loyalty.
Prepare quotations for clients, perform their follow-up, and contribute to the generation of new cargo.
Manage freight and negotiate rates with certain providers, such as shipping lines and agents at destination.
Manage prebooking and coordinate with the Operations teams to guarantee efficient operations.
Handle inquiries related to quotations, rates, and operations, providing an agile response to the client.
Manage and resolve incidents related to offers, keeping clients and correspondents informed.
Follow up on routings and correspondent offers.
Coordinate with different areas such as Sales, Operations, Customs, and Administration, ensuring integral management of each project.

About Romeu

Romeu is a Spanish multinational holding company specializing in international freight logistics, with over 150 years of history and more than 2,000 employees. The company operates across seven business areas, offering logistics solutions for sectors including aerospace, food, automotive, pharmaceuticals, energy, and technology. As a family-owned business, Romeu emphasizes service excellence and sustainable practices, with a global presence and a customer-centric approach.

Industry: Logistics
Employees: 2,000
Headquarters: Valencia, Spain
In Spain: Valencia

Good to know if you are moving

Romeu is a Spanish family-owned company with over 150 years of history, offering stability and long-term career prospects.
The company employs more than 2,000 professionals and operates internationally, providing opportunities for cross-border roles.
Romeu emphasizes internal promotion and invests in employee training, which can be attractive for career growth.
The company operates in Valencia, Spain, a major logistics hub on the Mediterranean coast, offering a desirable location for international professionals.
Romeu's diverse business areas (aerospace, food, automotive, pharmaceuticals, etc.) provide a wide range of roles and industries to work in.

In their own words

About the company & team

Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.
Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.
Work-Life Balance: We value the balance between work and personal life.
Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.
Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.
Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.
Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.
Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.

All open roles at Romeu