The English-language job board for Spain

Customer Service Specialist in Barcelona

On-site in Barcelona·Full-time·Added 2 days ago (last checked 29 Oct)

Romeu

22 open roles

Apply

Our summary

Work mode: On-site, Barcelona
Contract: Full-time
English: Required
Education: Higher vocational training (FP Grado Superior)
Benefits: Private health insurance

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

Romeu is hiring for this role in several places. This vacancy is in Barcelona.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Education: Higher Degree in International Trade, Logistics and/or Transport.
Experience: at least 1 year performing the same functions or in a similar position.

Languages

Languages: intermediate/advanced level of English (a language test will be conducted) and having French as a second language is considered an asset.

The role

At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

At the Romeu y Cía Barcelona offices, consignee of our ROMEU holding and a leader in the International Transport and Freight Logistics sector, we need to recruit a Customer Service Specialist.What will your functions be?

What you'll do

Telephone/email customer and supplier service. Notifying customers of everything related to shipments.
Management of bookings/sending of transport orders.
Communication with the Port, Terminal, and Tax Agency.
Control of vessel space, arrival-departure dates, and transshipments.
Preparation of documentation (BL's, certificates, summaries, cargo lists, manifests...).
Customer billing.

What are we looking for?

Advanced user of Office.
Professional with a high orientation towards the customer, capacity for teamwork and with stress tolerance.

About Romeu

Romeu is a Spanish multinational holding company specializing in international freight logistics, with over 150 years of history and more than 2,000 employees. The company operates across seven business areas, offering logistics solutions for sectors including aerospace, food, automotive, pharmaceuticals, energy, and technology. As a family-owned business, Romeu emphasizes service excellence and sustainable practices, with a global presence and a customer-centric approach.

Industry: Logistics
Employees: 2,000
Headquarters: Valencia, Spain
In Spain: Valencia

Good to know if you are moving

Romeu is a Spanish family-owned company with over 150 years of history, offering stability and long-term career prospects.
The company employs more than 2,000 professionals and operates internationally, providing opportunities for cross-border roles.
Romeu emphasizes internal promotion and invests in employee training, which can be attractive for career growth.
The company operates in Valencia, Spain, a major logistics hub on the Mediterranean coast, offering a desirable location for international professionals.
Romeu's diverse business areas (aerospace, food, automotive, pharmaceuticals, etc.) provide a wide range of roles and industries to work in.

In their own words

About the company & team

Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.
Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.
Work-Life Balance: We value the balance between work and personal life.
Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.
Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.
Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.
Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.
Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.

All open roles at Romeu