Internship – Customer Support
This role involves supporting the technical support team for the Ulyses Cloud PMS software. You will learn to manage customer inquiries, register incidents, and handle professional client service.
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This job advert was originally written in Spanish.
We are especially interested in meeting you if you have:
Because it is not just about selling software.
You will join an international technology group in growth and transformation, in which artificial intelligence forms part of our evolution and our way of understanding the future of software.
At Septeo, we want to make AI a concrete tool for value creation and advance in our ambition to “make intelligent software for Europe”.
But we also believe that a company is built with the people who are part of it. Our culture revolves around being, doing, and transforming together, seeking a balance between performance, responsibility, and enjoyment.
We want you to be able to grow while you grow the project.
Additionally, we will especially value:
A technological project in transformation.
You will be part of our AI First adventure, exploring new ways of working and generating value thanks to artificial intelligence.
Opportunities to continue growing.
You will have a personalized training itinerary and internal mobility opportunities.
An experience that also happens outside of meetings.
Afterworks, sporting activities, CSR initiatives, seminars, and other gatherings are part of our way of sharing and building a team.
A people-based environment.
You will join a team that cares for others and is committed to equal opportunity, diversity, and inclusion.
Do you see yourself being part of the challenge?
If you are looking for a commercial position in which you can develop clients, open new opportunities, negotiate, build relationships, and work very closely with the Hospitality sector business, we would love to meet you.
Take the next step and discover what we can build together.
Would you like to drive business in the Hospitality sector by combining consultative selling, technology, and account development?
At Septeo, we are looking to hire an Enterprise Account Executive – Hospitality who wants to take on a complete commercial challenge: developing long-term relationships with our clients, detecting new business opportunities, and opening new accounts within the sector.
We are not just looking to manage a portfolio. We are looking for a person capable of understanding the client's business, identifying where we can provide the most value, and converting those opportunities into lasting commercial relationships.
If you enjoy developing business, negotiating, visiting clients, and supporting them with a consultative vision, we want to meet you.
You will have a key role in the commercial development of our activity in Hospitality.
From day one, you will work towards three major objectives: retaining and developing our current portfolio, generating new business opportunities, and supporting our clients so they obtain the maximum value from our technological solutions.
To achieve this, you will manage the complete commercial cycle, from opportunity identification and prospecting to negotiation and closing.
Septeo is a European software publisher that develops AI-native software for professionals. Its solutions serve a wide range of sectors, including legal professions (notaries, lawyers, commissaires de justice, in-house counsel), real estate, human resources, hospitality, education, IT (MSPs, DSI, RSSI), and finance and accounting.
Beyond its sector-specific software, the group also offers cross-cutting services such as a digital agency (websites, SEO/GEO, community management, ads campaigns) and a next-generation delegated secretarial service combining AI chatbots, callbots, and outsourced phone reception. Its hospitality line provides software for tourist accommodations where AI automates operations, optimizes resources, and increases revenue.
Septeo is a leading European player in the software sector with an international presence, recognized as one of the top five vertical software providers in France. In the midst of a rapid growth phase and constant transformation, the group has consolidated itself as a benchmark in the software industry, driven by the strength of determined, bold, and committed teams.
At Septeo, artificial intelligence is the axis of our evolution. We understand it as an engine for sustainable performance, collaboration, and innovation, responsibly integrated into daily practices and democratized across all our business areas. Our ambition is clear: "to create intelligent software for Europe."
Our culture is built on solid values: being, doing, and transforming together. It is not a static culture; it is lived day by day in our actions and decisions, achieving a balance between performance, responsibility, and enjoyment.
This ambition is reflected in our daily work: designing software that accompanies the essential moments of life, at the service of millions of citizens. Playing a role in these key moments carries great responsibility. It is a responsibility we assume with pride, and which could soon be yours as well.
Joining Septeo means being part of an international collective project, driving the group's transformation in a rapidly evolving environment, and turning AI into a tangible engine for value creation, both in the present and in the future.