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Receptionist

On-site in San Sebastián·Full-time·Added 9 days ago (last checked 6 Nov)

Sercotel Hotels

20 open roles

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Our summary

Hours: Rotating shifts, including nights
Work mode: On-site, San Sebastián
Contract: Fixed-term, full-time hours
English: Required
Other languages: French
Education: University degree
Benefits: Flexible pay plan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Invoicing

This job advert was originally written in Spanish.

Requirements

What we're looking for

Having completed a Degree in Tourism or related studies.
Minimum of 1-2 years of experience in the described position.
An advanced level of English and French is essential; proficiency in other languages will be positively valued.
Knowledge of hotel management programs, preferably Opera.
Having knowledge of the main tourist sites in the city.
High customer orientation and a vocation for your work.
A person with initiative and the ability to work in a team.

Pay & benefits

What you'll get

Temporary contract, full-time (40hrs).
Salary according to collective agreement.
Good working atmosphere and joining a great, dynamic, and professional work team.
Possibility to apply for flexible compensation and enjoy the Sercotel Club Benefits
Family & friends discounts at Sercotel hotels

The role

Do you want to continue developing your professional career in the reception area? Are you passionate about the hotel world and do you want to be part of Sercotel Hotel Group?

Come be part of our great work team in the position of Receptionist for our Hotel Sercotel Codina, where your main challenges will be:

What you'll do

Welcoming and receiving guests, attending to their needs throughout their stay at the hotel and providing them with information about all the services offered by the hotel.
Providing support in the coordination of actions with all departments, in order to offer a quality service and experience that drives customer loyalty and brand reputation.
Controlling hotel check-ins and check-outs.
Managing new reservations.
Staying informed about activities, news, etc., occurring in the hotel and surroundings, with the aim of guaranteeing the management of internal information and information for the customer.
Answering emails that arrive during the work shift.
Performing cash balancing and invoice audits.
Participating in, watching over, and ensuring, according to the responsibilities and functions of their job position, compliance with the Criminal Compliance System.

How you'll work

Rotating shifts: morning, afternoon, and night.

About Sercotel Hotels

Sercotel Hotels is a Spanish hotel management company headquartered in Barcelona. It operates a portfolio of 3- and 4-star urban hotels across Spain, Andorra, Italy, and Latin America, offering both branded and independent hotel management services. The company focuses on the midscale segment, combining local hospitality with international standards.

Industry: Hospitality
Founded: 1995
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona

Good to know if you are moving

Sercotel operates hotels across Spain, offering opportunities in various cities, not just Barcelona.
The company is part of the Spanish hospitality sector, which is a major employer for international talent.
Working for Sercotel may involve roles in hotel operations, management, and corporate functions.
The company has a presence in Latin America and Italy, which could offer international mobility.
Spanish language skills are likely important for many roles, though corporate positions may be accessible to English speakers.