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Receptionist

On-site in Sevilla·Added 2 days ago (last checked 6 Nov)

Sercotel Hotels

20 open roles

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Our summary

Hours: Includes night work
Work mode: On-site, Sevilla
Contract: Fixed-term
English: Required
Education: University degree
Benefits: Flexible pay plan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Have completed a Degree in Tourism or similar studies.
Minimum of 1 year of experience in the described position.
Advanced level of English is essential (proficiency in other languages will be positively valued).
Knowledge of PMS in hotel management (experience with Opera will be valued).
High customer orientation and vocation for your work.
A person with initiative, dynamic, versatile, and with high customer orientation.

Pay & benefits

What you'll get

Apply and discover what Sercotel can offer you:

Replacement contract for pregnancy and maternity leave with an approximate duration of 9 months as a receptionist.
8-hour workday split over 3 days a week
Mainly afternoon and night shifts
Salary according to collective agreement.
Possibility to apply for flexible compensation and enjoy the Sercotel Benefits Club
Family & friends discounts at Sercotel hotels
Good working environment and joining a great team.

The role

Do you want to develop your career in the Reception area? Are you passionate about the hotel world and do you want to be part of Sercotel Hotel Group?

Come and be part of our work team in the position of Receptionist at our Sercotel Las casas de los Mercaderes (Seville).

What you'll do

Your main challenges will be:

Welcome and receive guests, attending to their needs throughout their stay at the hotel and providing them with information about all the

services offered by the hotel.

Provide support in the coordination of actions with all departments, in order to offer a quality service and experience that drives

towards customer loyalty and brand reputation.

Control hotel check-ins and check-outs.
Manage new reservations.
Stay informed about activities, news, etc., occurring in the hotel and surroundings, with the aim of guaranteeing the management of

internal and customer-facing information.

Answer emails received during the work shift.
Perform cash balancing.
Generate production reports for management.

About Sercotel Hotels

Sercotel Hotels is a Spanish hotel management company headquartered in Barcelona. It operates a portfolio of 3- and 4-star urban hotels across Spain, Andorra, Italy, and Latin America, offering both branded and independent hotel management services. The company focuses on the midscale segment, combining local hospitality with international standards.

Industry: Hospitality
Founded: 1995
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona

Good to know if you are moving

Sercotel operates hotels across Spain, offering opportunities in various cities, not just Barcelona.
The company is part of the Spanish hospitality sector, which is a major employer for international talent.
Working for Sercotel may involve roles in hotel operations, management, and corporate functions.
The company has a presence in Latin America and Italy, which could offer international mobility.
Spanish language skills are likely important for many roles, though corporate positions may be accessible to English speakers.