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Vending Contract Supervisor

On-site in Sevilla·Full-time·Added today (last checked 11 Nov)

Serunion

329 open roles

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Our summary

Work mode: On-site, Sevilla
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
Driving licence: Category B

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Stable position.
Full-time.
Professional level equivalent to Operations Management.
Fixed + variable compensation.
Professional development

The role

At Serunion, a contract catering company with over 30 years of experience in the sector, we are looking for the best talent to join our centers. If you have experience and are looking for an opportunity to demonstrate your skills, we are looking to hire a National Vending Contract Supervisor to lead the operational monitoring of one of our main clients based in Seville.

The selected person will be responsible for ensuring compliance with agreed service standards, performing continuous monitoring of operational indicators, driving improvement actions, and coordinating the various resources involved in the provision of the service.

Ensure the correct functioning of the vending service across the different assigned sites (Cádiz, Albacete, Madrid, and Seville), guaranteeing contractual compliance through indicator control, incident management, monitoring of corrective actions, and supervision of budgeting and invoicing processes.

You will report to the Regional Director and will act with autonomy in the execution of the assigned responsibilities.

What you'll do

Periodically analyze the main service indicators.
Detect incidents related to sales, stockouts, out-of-stock items, machines out of service, unperformed visits, expirations, or shrinkage.
Coordinate actions with Supervisors and Operations Managers.
Verify the effective resolution of detected incidents.
Escalate those deviations that remain open.
Maintain traceability of actions and closures.
Prepare monitoring and evolution reports by center.
Analyze trends and propose corrective measures.
Keep the monitoring of corrective actions up to date.
Define responsible parties, deadlines, and evidence of closure.
Guarantee compliance with the commitments acquired.
Monitor budget requests and orders.
Coordinate with Administration the correct invoicing of services.
Resolve possible documentary discrepancies.
Periodically visit the various workplaces.
Verify on-site compliance with operational and contractual standards.
Propose improvements related to product, assortment, equipment, or service.
Assess their impact and monitor the results.

Essential requirements

Experience in supervising collective services, vending, or industrial environments.
Advanced level of Excel (pivot tables, KPI monitoring, and reports).
Experience in incident management and action plans.
Experience in client liaison.
Driving licence B.
Availability for regular travel.

Nice to have

Experience in liaison with demanding corporate clients, including follow-up meetings

Key Competencies

High relational, influence, and negotiation capacity

About Serunion

Serunion is a leading Spanish catering and facilities services company, providing food service management, cleaning, and related services to businesses, schools, hospitals, and other institutions. With a strong presence across Spain, the company operates in the hospitality and facilities management sector, employing thousands of staff nationwide.

Serunion has a significant presence throughout Spain, with offices and operations in many cities, including Madrid, Barcelona, Valencia, and others. The company is known for its focus on quality and service, and it offers a range of roles from kitchen and cleaning staff to dietitians and occupational therapists. For international professionals, Serunion provides opportunities in the hospitality and facilities services industry, with roles that may require Spanish language skills and local knowledge.

Industry: Catering and Facilities Services
Founded: 1987
Employees: 10,000–20,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 1 more

Good to know if you are moving

Serunion is a Spanish company, so roles are based in Spain, and Spanish language skills are often required.
The company operates in the catering and facilities services sector, with roles ranging from kitchen staff to supervisors.
Many positions are in schools and hospitals, offering stable employment in public and private institutions.
Serunion has a presence in multiple Spanish cities, providing opportunities across the country.
For international professionals, roles may require specific certifications or experience in catering or cleaning services.

In their own words

About the company & team

At Serunion, we want to build a diverse and committed team, where everyone has the opportunity to develop their potential and contribute to our company's success. We value and respect diversity, and we are committed to equal opportunities in access to employment and professional development.

We want your experience to be agile, clear, and human. To that end, some stages of the selection process may rely on Artificial Intelligence (AI) tools with human review and decision-making.
You may even receive a WhatsApp message with a link to complete your virtual interview quickly and easily with DANI, our AI-generated virtual assistant, throughout the selection process.

All open roles at Serunion