Customer Growth Marketing Specialist

💻 Desired tech stack

• HubSpot CRM: campaigns, workflows, segmentation, automations, and reporting.

• Amplitude: analysis of usage signals and detection of expansion opportunities.

• Chargebee: MRR tracking, cohorts, and renewals.

• Zoom: management of events, webinars, and client sessions.

Note: HubSpot will be a key tool for this role. The person must know how to create, adjust, and implement basic automations, segmentations, and workflows, in addition to requesting more complex developments from Ops.

• Experience in B2B SaaS marketing (customer marketing, expansion marketing, ABM, or lifecycle).

• Experience in industry-specific go-to-market strategies and the creation of sectoral messaging.

• Familiarity with product-trigger-based campaigns and usage signals.

• Knowledge of CRM, automation, analytics, and reporting, with operational mastery of HubSpot.

• Professional Spanish and English.__SJ

🤝 Competencies

• Data-driven approach and analytical capacity.

• Sectoral storytelling and value-oriented communication.

• Project management with cross-functional teams (Sales, CS, and RevOps).

• Continuous experimentation mindset (test → learn → scale).

• Ability to define journeys and segmentations, even if advanced technical implementation is carried out by Ops.

• Flexible Schedule ⏰: Adjust your workday to your needs. Your time is as valuable as ours, and we want you to be able to balance your professional and personal life.

• Flexible Compensation 💸: Manage part of your salary in a personalized way, and access real-time advances according to your needs.

📍 For this position, it is necessary to reside in Valencia or Barcelona to be able to attend our offices.

Hello! 👋

Our team continues to grow and we are looking for someone to work in Customer Growth Marketing and drive growth within our active customer base.

At Sesame HR, we work to redefine the work experience and help HR teams and managers manage people more efficiently. This role will have a direct impact on the expansion and adoption of our platform, collaborating with Product Marketing, RevOps, and Customer Success to maximize upsell and cross-sell opportunities.

Drive MRR growth within the active customer base through:

• Campaigns and content tailored by industry.

• Activations based on real product usage signals.

• Programs that help Customer Growth Managers (CGMs) close upsells and cross-sells with a high success rate.

Additionally, this person will design personalized journeys by stage and behavior, implement tactical marketing actions (workflows, automations, and segmentations), and collaborate with Product Marketing on go-to-market strategies for new features.

📌 Growth strategy and orchestration

• Design and execute vertical-based campaigns (sector playbooks, messaging, emails, paid/owned media) to generate qualified internal leads and automatically assign them to the corresponding CGM.

• Plan and coordinate industry events, in-person or virtual, preparing content, materials, and invitations, and managing pre- and post-event actions to generate conversations and leads by industry.

• Collaborate with Product Marketing to define and activate sectoral go-to-market strategies and new feature launches.

🔔 Activation based on product usage

• Activate triggered campaigns based on usage signals collected in Amplitude (headcount growth, module adoption, NPS...) connected with HubSpot CRM.

• Define segmentations and scoring logic using behavior, product signals, and expansion potential, in coordination with RevOps and Data.

• Work alongside RevOps and Customer Success to define the Expansion Score, automate lead routing, and create tracking dashboards.

✍️ Marketing operations and journeys

• Design personalized journeys for adoption, activation, and expansion based on behavior, vertical, and customer lifecycle.

• Implement tactical actions in HubSpot: workflows, segmentations, simple automations, and sequences.

• Coordinate with Ops on more advanced developments, maintaining ownership of the definition and quality control of the process.

📋 Materials and content

• Create content and support materials: sector kits, ROI calculators, industry storytelling, demo scripts, and one-pagers.

• Develop loyalty programs: 3-5 touchpoint growth journeys, pre-renewal campaigns, value/NPS surveys, and in-company bootcamps.

📊 Measurement, optimization, and reporting

• Measure and optimize results: conversion by vertical, incremental MRR, win rate, and module adoption.

• Perform post-campaign analysis and propose improvements based on data.

• Evaluate the ROI of campaigns, events, and sectoral actions.