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Customer Service Administrator

On-site in San Agustin de Guadalix·Full-time·Added 5 days ago

STEF

46 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in San Agustin de Guadalix
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Vocational training (FP Grado Medio)
“Formación Profesional Grado Medio / Superior en Administración.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Full-time intensive working day with rotating morning and afternoon shifts.
Schedules from 9:00 to 17:00 and from 11:00 to 19:00.
Availability to work one Saturday a month (approximately) from 8:00 to 14:00, with Monday off.
Work in a dynamic environment.
Develop your communication and planning skills while working as part of a team.
Developing your skills throughout your entire career, thanks to an ambitious training policy.
Become a shareholder in your company, like 10,000 of our colleagues.

Requirements

What we're looking for

Vocational Training (Intermediate / Higher Degree) in Administration.
At least 2-3 years of experience in a similar position.
Knowledge of Outlook and Excel.
Proactive person, with motivation to learn, highly resolute when facing day-to-day incidents, and with a strong orientation toward teamwork.
Good tolerance for stressful situations.
High level of communication skills.

Nice to have

Knowledge of TMS, WMS, and the Salesforce tool is valued.

The role

Do you feel like taking on new challenges in a world that never stops moving? At STEF, a leader in food transport and logistics, we feed millions of people across Europe every day. Join the 25,000 professionals who already trust us and discover an adventure where you can grow professionally in a pleasant environment. We are waiting for you!

STEF, a specialist in Transport and Logistics activities, is looking for a Customer Service Administrator for its San Agustín de Guadalix delegation on a temporary contract.

What you'll do

Manage customer incidents by telephone to provide information regarding their delivery status.
Track shipments through the information system.
Perform document management (delivery notes, identification labels...)
Coordinate with other departments regarding priorities and rescheduling.

Hiring process

Don't wait any longer! Build your future at STEF and help shape the future of a growing group! https://www.stef.jobs/

About STEF

STEF is a European leader in temperature-controlled transport and logistics for food products, specializing in fresh, frozen, and temperature-sensitive goods. The group operates across 8 European countries and offers solutions for the food industry, retail, and food service sectors. STEF positions itself as a key player in ensuring a safe and sustainable food supply chain, with a strong commitment to corporate social responsibility.

In Spain, STEF has a dedicated presence with multiple logistics centers and a focus on hiring talent across the country. The company emphasizes long-term career development, offering opportunities for both recent graduates and experienced professionals. With a mission to connect food industry operators and a culture that values diversity and inclusion, STEF is an attractive option for international professionals seeking to work in the logistics and supply chain sector in Spain.

Industry: Cold Chain Logistics
Headquarters: Paris, France
In Spain: Madrid, Bilbao
Website: stef.com

Good to know if you are moving

STEF operates in 8 European countries, offering opportunities for international mobility within the group.
The company has a dedicated Graduate Program for recent graduates, which may be open to international applicants.
STEF's Spain operations include logistics centers across the country, with roles in transport and logistics.
The company emphasizes diversity and inclusion, making it a welcoming environment for international hires.
STEF's careers page for Spain lists job openings, indicating active recruitment in the country.

In their own words

About the company & team

Being a Customer Service Administrative Assistant at STEF means living in the center of the action. You can take the initiative, propose new ideas, and participate in projects within solid teams. No two days are the same!

Joining STEF also means:

Be part of a company with a human dimension, within a dynamic group that will open evolution perspectives for you with an individualized integration journey.

All open roles at STEF