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Customer Service Assistant with English in Barcelona

On-site in MONTSERRAT, BARCELONA·Full-time·Added today (last checked 5 Nov)

Agency

Synergie España

992 open roles

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Our summary

Salary: €22,000 a year
About €1,500 a month after tax.
Work mode: On-site, MONTSERRAT, BARCELONA
Contract: Fixed-term, full-time hours
English: Required

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Synergie España is hiring for this role in several places. This vacancy is in Barcelona.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Fluent English (B2 or higher), customer service management, basic office tools, and interpersonal communication skills.

Nice to have

What will help you get off to a good start:

English proficiency: it will allow you to communicate fluently and naturally with people from all over the world.
Communication skills: they will help you connect with customers and convey confidence in every interaction.

And you will gain extra points if:

You have previous experience in customer service roles: it will give you the necessary ease to manage different customer profiles effectively.
You are accustomed to using basic digital tools: it will allow you to streamline data and inquiry management.

Pay & benefits

What you'll get

✅ Stimulating professional environment: you will work in a place where proactivity and good service are valued.
✅ Competence development: you will enhance your linguistic and customer management skills in real situations.
✅ Privileged location: you will carry out your work in the natural and tranquil environment of Montserrat.
If you are motivated by interacting with people and want to take a professional leap in a unique environment, apply now!

The role

If you are passionate about interacting with people and enjoy helping others in a dynamic environment, this position is for you. You will be part of a team where your positive attitude will make a difference in the customer experience.

Your mission will be to turn every inquiry into a solution, ensuring that both local and international customers receive exceptional service.

You will attend to and advise customers in person and over the phone to resolve their doubts.
You will manage information requests in English, facilitating communication with international customers.
You will coordinate the resolution of simple incidents to guarantee maximum user satisfaction.
You will support basic administrative tasks related to public service.

About Synergie España

Synergie is a global staffing and recruitment company headquartered in Paris, France, with a strong presence across Europe. In Spain, operating as Synergie España, it provides workforce solutions across a wide range of sectors, including logistics, industrial production, food processing, retail, and technical roles. With a network of offices throughout the country, it connects job seekers with temporary, permanent, and specialized positions, from warehouse operators and drivers to engineers and legal specialists.

For international professionals, Synergie España offers a direct entry point into the Spanish labor market, particularly in high-demand operational roles. The company's extensive local network and partnerships with employers across Spain make it a practical option for those seeking immediate work opportunities. While the roles are often hands-on and require Spanish language skills, the company's scale and established presence provide a reliable pathway for relocation and employment in Spain.