Restaurant Floor Manager

• Stable contract within a growing company and practical training to learn its operating model. Fixed remuneration between €29,000 and €31,000 gross per year according to the currently published band, plus variable pay linked to objectives (pending internal confirmation). 50% discount on brand products and a daily meal credit during working days. Initial training in Barcelona with accommodation, travel, and subsistence covered by the company. Gradual professional development associated with your contribution and performance.

Do you have experience leading teams in hospitality and are you passionate about offering an exceptional customer experience? We are looking for a Floor Manager in Alicante with a comprehensive business vision, a results orientation, and the ability to manage high-volume operations. Become part of an expanding project where you can develop your leadership and grow professionally. .

• The challenge will be to be the point of reference for the customer experience and the operational coordination of the restaurant in Málaga. You will lead the team from the floor, ensure the application of brand standards, and help the venue run with fluidity, quality, and consistency even during peak hours. Organize and supervise daily floor operations, from preparation and opening to service execution and shift closing. Coordinate, motivate, accompany, and develop the team; distribute tasks and provide direct support during moments of highest activity. Be a point of reference for customers: anticipate needs, manage complaints, and resolve incidents with empathy and judgment. Guarantee compliance with procedures, hospitality standards, quality, hygiene, and the restaurant's image. Collaborate with the kitchen to maintain agility, communication, and consistency throughout the entire service. Follow up on operational and customer experience indicators, detect improvements, and promote their implementation.