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Floor Manager

On-site in Madrid·Full-time·Added yesterday (last checked 30 Oct)

Agency
Talent Search People

127 open roles

Our summary

Hours
Split day (jornada partida)
Work mode
On-site, Madrid
Contract
Full-time

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Who are we looking for? You have previous experience leading floor teams within the restaurant sector. You have worked in medium-volume restaurants and casual or informal dining environments. You have experience in personnel management, team organization, and schedule planning. You stand out for your leadership, communication, and daily execution follow-up abilities. You possess a clear customer orientation and high attention to detail. You are a dynamic, resourceful person capable of performing in high-activity environments. You value teamwork and lead by example and proximity. Knowledge of wines and the ability to advise customers will be valued, although specific sommelier training is not essential.

Pay & benefits

What you'll get

  • Stable contract. Competitive fixed salary. Variable system linked to objectives. Position with direct responsibility over the integral management of the floor. Joining a consolidated project within the restaurant sector. On-site work. Split shift from approximately 13:00 to 17:00 and from 20:00 to 00:00. Two consecutive days of weekly rest. Close professional environment, with direct contact with the ownership and real capacity for impact on daily operations.

The role

Do you have experience leading floor teams and are you passionate about offering an excellent customer experience? We are looking for a person capable of coordinating daily operations, caring for details, and leading a team in a dynamic restaurant environment.

What you'll do

  • What will you do? In your day-to-day, you will be responsible for: Leading and coordinating daily floor operations, ensuring smooth and high-quality service. Managing, motivating, and supervising a team of approximately 12 people. Preparing and organizing staff rosters and schedules. Ensuring that customer service standards and established service procedures are met. Supervising the general state of the facilities and ensuring that all details are prepared before each service. Coordinating communication between the floor, reservations, and administration to ensure the correct follow-up of processes and incidents. Driving sales and the correct presentation of the gastronomic offering to the customer. Detecting opportunities for operational improvement and ensuring the correct execution of decisions agreed upon with management.

About Talent Search People

Talent Search People is an international recruitment and HR consulting firm founded in 2006. It provides services including recruitment, RPO, executive search, and HR services, helping companies find talent across various sectors and levels. The company has a multicultural team and emphasizes values such as passion, courage, humility, flexibility, transparency, and closeness.

Talent Search People has a strong presence in Spain, with offices in Barcelona and Madrid, and has supported the creation of a tech hub in Barcelona. The company offers roles for international professionals, including multilingual positions, and has experience in high-rotation and operationally demanding environments.

Industry
Recruitment
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