Product Designer - User Experience and Video Design Quality

Driving your professional development through continuous training adapted to your needs and motivations.

We offer you a permanent contract and a very attractive remuneration.

Life insurance, pension plan, and private medical insurance.

Inviting you to participate in our volunteering program.

Do you want to join a leading company in the technology industry?

We know you are looking for a change...

And that's why, at Telefónica España, we offer you the opportunity to join our team.

People eager to give their all and make a difference. Passionate about innovation and cutting-edge technologies.

With this opportunity, you will be able to delve into the exciting technological universe and be part of the change: a more connected, more human world full of stories that transform lives.

Your mission will be to drive the evolution of product design and its experience, guaranteeing its quality, consistency, and continuous improvement.

You will perform market monitoring of delivered functionalities, identify areas for improvement, and define new associated functionalities, transferring the learning to the design process.

You will ensure that business needs, including support services for operators and presence in the commercial and acquisition stages of the customer lifecycle, are materialized into quality solutions, aligned with the design team's standards and delivered within the committed deadlines.

You will act as the design reference for the field before Business, Product, Technology, and the rest of the design teams, providing criteria on prioritization, supervising the quality of deliverables, and ensuring the coordination of the involved areas.

• Supervise and evolve the service's user experience across all devices—TV, mobile, and web—ensuring its visual and functional consistency.
• Develop product concepts that respond to user needs, considering their feasibility and alignment with business objectives.
• Define and evolve design standards and contribute to the creation and evolution of the service's design system.
• Prepare design briefs that delimit the scope, deadlines, and objectives of each action.
• Analyze the market behavior of launched functionalities, identifying friction points and opportunities for experience improvement.
• Define new functionalities associated with what has already been launched and prioritize them alongside Business and Product.
• Incorporate design trends, tools, and techniques, including the application of artificial intelligence to the design process, to maintain the competitiveness of the experience.
• Coordinate the design activity of the field, including work distribution, capacity monitoring, and supporting actions from definition to delivery.
• Guarantee the design service for existing commitments with operators and third parties, such as the management of channel logos, sports graphic material, and other service assets.
• Supervise the quality of design deliverables, providing feedback and validating the applied user experience criteria.
• Maintain continuous dialogue with Business, Product, Technology, QA, delivery, and operators to ensure the alignment of design with the defined entertainment strategy.
• Communicate design decisions to the various stakeholders, including management committees when necessary.
• Provide visibility regarding the status of design actions, identified risks, and associated decisions.

WORK LOCATION: MADRID

Betting on the balance between professional and personal life. At Telefónica España, we promote flexibility, positioning ourselves as a benchmark in new ways of working, schedules, shifts, and work-life balance measures: you will be able to enjoy a hybrid work model.