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89,000+ live jobsProduct Manager Personalization and Recommendations
Hybrid in Madrid·Added yesterday (last checked 12 Nov)
195 open roles
Our summary
- Work mode
- Hybrid, Madrid
- Contract
- Permanent
- Spanish
- Fluent
- English
- Required
- Education
- University degree
- Benefits
- Private health insurance, life insurance






Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Professional proficiency in Spanish and English, both oral and written.
- Knowledge of recommendation and personalization systems: content-based, collaborative, and hybrid approaches, user signals, and cold start resolution.
- Knowledge of product analytics and experimentation: A/B test design, critical reading of results, and the ability to distinguish between correlation and causality.
- Ability to define discovery, consumption, and retention metrics.
Nice to have
- Higher degree in Computer Science, Telecommunications, Engineering, Marketing, Advertising, Data, Economics, or equivalent.
- Participation in internal training programs.
- Knowledge of the pay TV and OTT ecosystem, including set-top boxes, multiplatform applications, rights, and windows.
- Knowledge of privacy and personal data use applied to personalization, including GDPR, consent, and algorithmic transparency.
- Proven experience as a Product Manager in mass-consumer digital products, such as video, streaming, e-commerce, or marketplaces.
- Real experience prioritizing, measuring, and analyzing the decisions and trade-offs of a recommendation or personalization system.
- Experience in the precise writing of specifications and in defending decisions before senior stakeholders with conflicting interests.
- Autonomy to work between global platform teams and local teams in each market.
- Experience in multi-market or multi-brand environments will be valued.
Pay & benefits
What you'll get
- You will immerse yourself in novel and challenging projects.
- You will drive your professional development through continuous training adapted to your needs and motivations.
- You will have measures oriented toward work-life balance. At Telefónica España, we promote flexibility and new ways of working, including schedules, working days, work-life balance measures, and a hybrid work model.
- We offer you a permanent contract and a very attractive remuneration.
- Life insurance, pension plan, and private medical insurance.
- You will be able to participate in our volunteering program.
The role
Do you want to join a leading company in the technology industry?
We know you are looking for a change...
And that's why, at Telefónica España, we offer you the opportunity to join our team.
People eager to give their all and make a difference. Passionate about innovation and cutting-edge technologies.
With this opportunity, you will be able to delve into the exciting technological universe and be part of the change: a more connected, more human world full of stories that transform lives.
Your mission will be to lead the personalization layer of the video platform from a Product perspective, deciding what content each user sees, on which surface, and why.
You will translate recommendation and user knowledge capabilities into experiences that drive consumption, discovery, and retention across different markets.
You will govern end-to-end personalization, balancing algorithmic criteria with editorial, commercial, and rights priorities, and grounding decisions in experimentation and evidence.
What you'll do
- You will define and maintain the end-to-end personalization vision and roadmap, including profiles, initial taste onboarding, cold start resolution, recommendation, dynamic homepage sorting, coexistence between editorial and algorithmic rows, and content merchandising.
- You will prioritize the evolution of personalization based on its business impact.
- You will act as the Product point of reference for the Data and Algorithms teams.
- You will specify what each recommendation engine—whether content-based, collaborative, or hybrid—must optimize, which signals should be used, and how results will be evaluated, without assuming the development of the models or the data infrastructure.
- You will design and govern the experimentation framework, establishing hypotheses, A/B tests, decision criteria, and learning cycles.
- You will ensure a stable cadence of experiments and, with the same rigor, remove levers that do not provide demonstrable value.
- You will define, maintain, and defend the personalization metrics model before the Business, including discovery, depth of catalog consumed, CTR per surface, conversion to playback, and impact on retention.
- You will verifiably attribute the improvement obtained to each lever launched.
- You will balance algorithmic personalization with editorial, commercial, and rights priorities, arbitrating between the different areas.
- You will adapt the proposal to the particularities of each market, such as catalog, habits, and regulation, upon a common reusable core.
- You will write specifications and acceptance criteria.
- You will prioritize the backlog together with the technical teams and accompany the delivery until its production release.
- You will represent the personalization scope before Business, Content, Editorial, Marketing, and decision-making bodies, maintaining an evidence-based discourse.
How you'll work
WORK LOCATION: Madrid
WHAT ARE WE LOOKING FOR?
WE WANT PEOPLE LIKE YOU...
WHAT CHALLENGES WILL YOU FACE DAY TO DAY
DO YOU IDENTIFY WITH THIS? IT IS TIME TO TAKE THE LEAP!
About Telefónica
Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.
In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.
- Industry
- Telecom
- Founded
- 1924
- Employees
- 100,000+
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona
Good to know if you are moving
- Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
- The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
- Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
- The company offers a comprehensive relocation package and support for international hires, including visa assistance.
- With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.
In their own words
About the company & team
Telefónica defines a high-impact culture and a common leadership model that allows strategy to be turned into action, based on three key attitudes:
- Giving our best.
- Questioning our limits.
- Growing together.
And in six capabilities that make a difference in day-to-day life:
- Customer focus.
- Excellence in execution.
- Digital innovation.
- Clarity and courage.
- Driving responsibility.
- People development.
At Telefónica, we firmly believe that promoting diversity and inclusion is a great opportunity to connect talent, and to grow as a company and as a society. There is a place at Telefónica for all types of talent. Above all, we seek diversity of talent. What is yours?
If you join Telefónica, you join one of the TOP TEN technology companies to work for in Spain and a team that keeps reinventing itself every day to be a leader in its sector.
At Telefónica España, we firmly believe that it is people like you who give meaning to technology, and not the other way around. We want to make our world more human by connecting people's lives. Therefore, we aspire to digitalize all of society without leaving anyone behind.
Additional information
Remember to attach your updated CV in PDF format.
It is necessary that you know our company's Responsible Business Principles. We seek trustworthy professionals, with integrity, who are committed to ethical and transparent management, promoting fairer and more sustainable social and environmental development.
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