N1 Security Monitoring Technician

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

Experience

Basic IT training or demonstrated interest in cybersecurity

Required education

General knowledge of operating systems and networks.

To perform the role, the skills that would best fit the team and the project would be:

Eagerness to learn and ability to work in a team.

Clear communication skills, both written and verbal.

Desirable training:

Technical engineering or higher degree in Computer Science

Desired technical skills

Knowledge of cybersecurity concepts and practices.

Proficiency in Ticketing tools such as JIRA, Service Now, or similar

Knowledge of SIEMs and EDRs

Required: Basic English for reading

• Work-life balance measures and flexible working hours. • Ongoing training and certifications. • Hybrid remote work model. • Attractive social benefits package. • Excellent dynamic and multidisciplinary work environment. • Volunteering programs. #WeAreDiverse #WePromoteEquality

In Telefónica Cybersecurity & Cloud Tech's security monitoring unit, we are responsible for detecting, analyzing, and responding to all potential risk situations by executing actions to mitigate or contain a cybersecurity incident.

Incident detection and response:

You will learn to review and analyze alerts generated by security systems, such as network intrusions, suspicious behaviors, and malware, with support from the team.

You will collaborate on low-complexity incident response following established procedures, escalating those that require additional intervention.

You will participate in initial investigations into security events, identifying causes and gathering evidence under supervision.

You will record activity in the ticketing tool and help maintain up-to-date documentation.

You will support basic communications such as IP blocking requests, antivirus scanning, and email list management.