Telefónica Tech is the leading digital transformation company of the Telefónica Group. We offer a wide range of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, with which we support our clients in their digital transformation.

We are a group of over 6,200 brave people who work every day from different points around the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we can't wait to meet you!

www.telefonicatech.com

What you'll do

In the Device management unit of Telefónica Cybersecurity & Cloud Tech, tasks involving the operation and maintenance of market-leading technologies in the field of security are carried out. Additionally, the team must continuously adapt to technological developments and the new capabilities they offer.

WHAT WILL YOUR DAY-TO-DAY BE LIKE?

Your mission will be to attend to and manage Incidents and requests from clients with perimeter security devices from different manufacturers and technologies, such as Firewalls, Load Balancers, bandwidth managers... within a team of 10 people.

Your day-to-day

Reception and execution of incidents and/or requests via ServiceNow

Meetings and follow-up with the coordination team

Device Firmware updates.

Liaison with Security Managers and Clients.

Execution of reports in case of severities.

Handling of urgent escalations.

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

Technical knowledge

Knowledge preferably in Palo Alto with SASE..

Additional information

To perform the role, the skills that would best fit the team and the project would be:

About Telefónica

Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.

In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.

Industry: Telecom
Founded: 1924
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona

Good to know if you are moving

Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
The company offers a comprehensive relocation package and support for international hires, including visa assistance.
With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.

In their own words

Additional information

#WeAreDiverse #WePromoteEquality

We are convinced that diverse and inclusive teams are more innovative, transformative, and achieve better results.

Therefore, we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability, or any other condition.

We want to meet you! 😊

All open roles at Telefónica