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Customer Service

On-site in Cala Ratjada +14·Added over 2 years ago

This job was published 2 years ago

Still open when we checked on 2 Oct

Overview

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Cala Ratjada, Spain / Benidorm, Spain / Colònia de Sant Jordi, Spain / Orihuela, Spain / Pulpí, Spain / Arenals del Sol, Spain / Madrid, Spain / Alicante, Alacant, Spain / Balearic Islands, Spain / Valencia, Spain / Aguilas, Spain / Manacor, Spain / Torrevieja, Spain / Marbella, Spain / Cala Anguila-Cala Mendia

    No relocation package mentioned.

  • University degree

    “Formación en Turismo, Hostelería, Publicidad y Relaciones Públicas, Comercio Internacional o titulaciones similares.” — per the ad.

Benefits

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

- Training in Tourism, Hospitality, Advertising and Public Relations, International Trade, or similar degrees.

- Fluent level of English (another language will be a plus).

- Previous customer-facing experience, working in customer service departments or positions.

- Communication and teamwork skills.

- Administrative management and proficiency in the Office suite.

Pay & benefits

What you'll get

- Development of a professional career in the residential tourism sector.

- A value proposition with multiple benefits: corporate events, an e-learning platform, and other advantages.

- Base salary + variable remuneration and a flexible benefits plan.

- A free afternoon on your birthday.

The role

Do you want to be part of a business project with a unique customer service model?

If you are passionate about residential tourism and working in an international environment, this is your project.

What you'll do

  • Being the person in charge of offering comprehensive management with a 360 approach to TM clients.

  • Performing quality control of the homes and common areas.

  • Coordinating with external and internal providers the preparation of the home for its delivery to the client.

  • Advising and resolving our clients' doubts.

  • Managing and processing the documentation required in each process.

  • Supervising the vacation activity (Mar Holidays) of the residential complex in collaboration with the central reservation office, managing bookings, check-ins, and check-outs for an impeccable experience.

What do we expect from you?

Commitment and a great desire to continue learning and developing professionally in a consolidated company.

About TM Grupo Inmobiliario

TM Grupo Inmobiliario is a Spanish real estate development company specializing in residential properties, particularly in the Mediterranean coastal regions. With over 50 years of experience, the company focuses on developing high-quality homes and resorts, primarily in the Balearic Islands and the Valencian Community, and has established itself as a significant player in the Spanish property market.

Industry
Real Estate
Founded
1971
Employees
500–1,000
Headquarters
Alicante, Spain
In Spain
Alicante, Mallorca, Valencia

Good to know if you are moving

  • The company is headquartered in Alicante, Spain, with major operations in the Balearic Islands and Valencia region.
  • TM Grupo Inmobiliario has been developing residential properties for over 50 years, offering stability and long-term projects.
  • Open roles include construction site management and sales positions, which may require Spanish language proficiency.
  • The company focuses on Mediterranean coastal developments, offering opportunities in popular relocation destinations like Mallorca and Valencia.
  • As a Spanish-founded company, it offers a local work environment with deep roots in the Spanish real estate market.
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