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Inbound Call Center Agent (No Weekends)

On-site in Spain·Added 11 days ago

Transcom

19 open roles

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Overview

Job details

€732 a month
Gross, as stated in the ad.
12 salary payments a year
No extra payments on top: about €8,780 gross a year.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Spain
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Fixed salary according to the contact center collective agreement (e.g., 20hrs/week €732 gross/month in 12 payments) + Interesting incentives.
Employee discount club, and Transcom Care (social activities).
We are proud to say that 90% of our Managers and Directors started their careers as agents, a clear sign of our career development plan.

Requirements

What we're looking for

To succeed in this role, you need to meet the following requirements:

Analytical capacity.
Sales skills.
Call quality.
Phone excellence.
Skill in using computer platforms.
Residence in Seville.
Immediate availability. Start after training.

The role

Do you want to balance your studies or activities with a 2, 3, or 5-day work week?

This is your opportunity!

What's in it for you!

Join us as an Inbound Call Center Agent!

What will you do? As an Inbound Call Center Agent in the motor insurance sector, you will handle customers interested in improving their insurance conditions or seeking a better offer upon receiving calls.

How you'll work

In-person training from Monday to Friday from 01/10 to 13/10, from 09:00 to 15:00. The training is subsidized with €250 upon successful completion of the trial period.
Contract start date 14/10/2026.
Choose the afternoon shift that best suits you!
Afternoon shift of 12 hrs/week working only Monday and Tuesday.
Afternoon shift of 18 hrs/week from Monday to Wednesday.
Afternoon shift of 20 hrs/week from Monday to Friday (you will have weekends off).
On-site work model.

Job Category

Customer Service Representative (CSR)

About Transcom

Transcom is a global leader in customer experience (CX) services, providing outsourced customer care, sales, and technical support solutions to a wide range of industries, including telecommunications, e-commerce, and technology. With operations across multiple countries and a workforce of tens of thousands, Transcom helps brands deliver consistent, high-quality customer interactions through omnichannel support, including voice, chat, and social media. The company focuses on combining people, process, and technology to drive customer satisfaction and operational efficiency for its clients.

In Spain, Transcom operates several contact centers, primarily in Madrid and Barcelona, serving both local and international clients. The company is known for its multilingual workforce, making it an attractive employer for international professionals who speak multiple languages, as many roles require fluency in English, German, French, or other European languages. Transcom offers structured training, clear career progression paths, and a dynamic, fast-paced work environment, making it a solid entry point for those looking to build a career in customer experience and BPO services in Spain.

Industry: Customer Experience Services
Founded: 1995
Employees: 10,000–50,000
Headquarters: Stockholm, Sweden
In Spain: Madrid, Barcelona
Website: transcom.com

Good to know if you are moving

Transcom frequently hires multilingual customer service agents in Spain, with roles requiring languages like English, German, French, and Dutch, making it accessible for international candidates.
The company provides paid training and onboarding programs to help new hires adapt to client-specific processes and tools.
Work schedules often include shifts, including evenings and weekends, which may be a consideration for work-life balance.
Transcom offers opportunities for internal career growth, such as team leader or quality analyst positions, for high performers.
Spain offices are located in major cities like Madrid and Barcelona, offering good public transport connectivity and a vibrant urban lifestyle.

In their own words

About the company & team

Transcom is a global specialist in customer experience that provides CX consulting services, customer service, sales, technical support, and collections through our extensive network of contact centers and agents working from home.

We are 30,000 customer experience specialists across more than 85 contact centers in 29 countries, providing services in 33 languages to international brands across various sectors.

That's who we are.

Every day, someone like you begins their adventure at Transcom. Let us discover your potential, and we'll turn it into key skills for your future. We work as a team and are always looking for positive change.

We care about others, and we are committed to both our customers and ourselves. We keep our minds open and are always willing to learn and grow. With a positive attitude, there will be no limits you can't reach.

Do you want to be part of a team that values talent and diversity?

We are waiting for you at Transcom Sevilla!