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Insurance Teleoperator - Monday to Friday Morning Shift in Sevilla

On-site in Sevilla·Added 2 days ago (last checked 13 Nov)

Transcom

24 open roles

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Our summary

Salary: €1,098 a month
Hours: Fixed shift · Monday to Friday
Payments: 12 salary payments a year
Work mode: On-site, Sevilla
Contract: Fixed-term
Spanish: Expected (ad in Spanish)

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Skills

Customer Service

Transcom is hiring for this role in several places. This vacancy is in Sevilla.

This job advert was originally written in Spanish.

The role

Customer Service Representative (CSR)

What you'll do

Are you looking for stability from Monday to Friday on the AM shift? Do you like listening to, helping, and advising others?

At Transcom Sevilla, we are expanding our team and looking for people with sales skills to contact the company's current customers to offer them an additional service or coverage tailored to their needs.

Description

What's in it for you!

In-person training: From 23/11 to 27/11 (10:00 to 16:00). A bonus of 200 euros gross once the probation period has been passed.
Contract start on 01/12. Initial temporary contract.
Salary conditions: According to the Contact Center Agreement with the category of Teleoperator (Pj: 30hrs/week €1098 gross/month in 12 payments + incentives).
MORNING shift from Monday to Friday (30hrs per week). Schedule from 10:00 to 16:00.
Work modality: On-site at our offices in San Juan de Aznalfarache (Seville).
Professional development: Real career plan (90% of our structural staff started their careers as agents).
Extra benefits: Employee discount club, and Transcom Care (social activities).

Transcom is a company committed to equal opportunities between men and women.

What are we looking for?

To succeed in this role, you need to meet the following requirements:

Analytical capacity.
Sales skills.
Call quality.
Phone excellence.
Skill in using computer platforms.
Residence in Seville.
Immediate availability. Start after training.

What is life like at Transcom?

Transcom is a global specialist in customer experience that provides CX consulting services, customer service, sales, technical support, and collections through our extensive network of contact centers and agents working from home.

We are 30,000 customer experience specialists across more than 85 contact centers in 29 countries, providing services in 33 languages to international brands across various sectors.

That's who we are.

Every day, someone like you begins their adventure at Transcom. Let us discover your potential, and we'll turn it into key skills for your future. We work as a team and are always looking for positive change.

We care about others, and we are committed to both our customers and ourselves. We keep our minds open and are always willing to learn and grow. With a positive attitude, there will be no limits you can't reach.

Do you want to be part of a team that values talent and diversity?

We look forward to seeing you at Transcom Seville!

About Transcom

Transcom is a global leader in customer experience (CX) services, providing outsourced customer care, sales, and technical support solutions to a wide range of industries, including telecommunications, e-commerce, and technology. With operations across multiple countries and a workforce of tens of thousands, Transcom helps brands deliver consistent, high-quality customer interactions through omnichannel support, including voice, chat, and social media. The company focuses on combining people, process, and technology to drive customer satisfaction and operational efficiency for its clients.

In Spain, Transcom operates several contact centers, primarily in Madrid and Barcelona, serving both local and international clients. The company is known for its multilingual workforce, making it an attractive employer for international professionals who speak multiple languages, as many roles require fluency in English, German, French, or other European languages. Transcom offers structured training, clear career progression paths, and a dynamic, fast-paced work environment, making it a solid entry point for those looking to build a career in customer experience and BPO services in Spain.

Industry: Customer Experience Services
Founded: 1995
Employees: 10,000–50,000
Headquarters: Stockholm, Sweden
In Spain: Madrid, Barcelona

Good to know if you are moving

Transcom frequently hires multilingual customer service agents in Spain, with roles requiring languages like English, German, French, and Dutch, making it accessible for international candidates.
The company provides paid training and onboarding programs to help new hires adapt to client-specific processes and tools.
Work schedules often include shifts, including evenings and weekends, which may be a consideration for work-life balance.
Transcom offers opportunities for internal career growth, such as team leader or quality analyst positions, for high performers.
Spain offices are located in major cities like Madrid and Barcelona, offering good public transport connectivity and a vibrant urban lifestyle.

All open roles at Transcom