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87,000+ live jobsRemote, Barcelona·Full-time·Added yesterday (last checked 22 Oct)
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Veolia is hiring for this role in several places. This vacancy is in Barcelona.
This job advert was originally written in Spanish.
- Minimum of 3-4 years of experience in a similar position.
- Studies: Bachelor's Degree
- Management of office tools.
- Knowledge of Call Centers, for example: team management, planning, forecasting, quality, workforce,...
- User-level knowledge of AI (Gemini, NotebookLM, etc.
- Intermediate English level.
- Ability to work in a team.
- Attitude, proactivity, and desire to learn and contribute.
- Reception, channeling, and resolution of queries from Customer Service Staff (internal and external).
- Reception, registration, resolution, and closure of internal customer requests.
- Data extraction from different business applications, analysis, and monitoring.
- Drafting and maintenance of operational manuals for both applications and procedures.
- Registration and monitoring of application and user incidents.
- Support to internal teams, especially to the Non-Face-to-Face Service pools.
- Advanced use of Google environment office tools, especially for data processing.
Application
Interview with HR
With HR team
Interview with your future manager
With a future manager
Discuss the position and show your qualifications; in person or by video.
Decision
Onboarding
Welcomed by your HR contact or manager and introduced to the teams.
Veolia is a global leader in optimized resource management, providing water, waste, and energy management solutions to municipalities and industries across more than 40 countries. With a workforce of over 200,000 employees, the company designs and implements services that help clients reduce their environmental footprint while improving operational efficiency. Veolia's activities span the entire water cycle, from treatment and distribution to wastewater management, as well as energy services and waste recovery.
In Spain, Veolia operates through several subsidiaries, including Aguas de Telde and Teidagua in the Canary Islands, and has a strong presence in regions like Catalonia, the Basque Country, and Madrid. The company is a major employer in the Spanish utilities and facilities management sector, with roles ranging from plant operators and maintenance technicians to engineers and project managers. For international professionals, Veolia offers opportunities to work on large-scale infrastructure projects, with a strong emphasis on safety, sustainability, and technical innovation, making it an attractive employer for those with engineering or operational backgrounds.
As a leader in ecological transformation, at Veolia we offer solutions for the efficient management of water, waste, and energy activities, driving the sustainable development of cities, industries, and agriculture.
We work mainly in three major areas: water💧, offering solutions for both urban and industrial management; waste ♻ transforming it into new resources, and energy 🔋improving efficiency and reducing consumption and emissions in buildings, industry and cities.
What unites the entire workforce is working with passion, enthusiasm and excellence so that our daily contribution is based on protecting the environment and guaranteeing access to water, together building a green and inclusive present.
¡If you want to be part of this team and join us in this great challenge, do not hesitate to apply for this offer! Are you up for it?
As an inclusive company, Veolia is committed to diversity and values all applications without discrimination.
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