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On-site in Torrevieja·Added over 3 years ago
This job was published 3 years ago
6 open roles
Permanent contract
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Norwegian
The ad asks for Norwegian, or counts it in your favour.
Work on-site in Torrevieja
No relocation package mentioned.
Newly renovated offices with sea views in the center of Torrevieja
A great working environment with experienced and curious colleagues
Comprehensive and structured training and excellent opportunities for personal and professional development
A rotating schedule within 24/7 operations
Competitive conditions
Long-term employment contract (based on Spanish labor law)
We look forward to hearing from our new colleagues!
Starting date is planned to March.
To succeed in this role, we would like you to possess the following skills:
Experience in customer service would be an advantage
Fluent in Norwegian, both spoken and written
Proficient in English, both spoken and written
Good knowledge of data/technology
A clean criminal record is a prerequisite
In terms of personal qualities, you are ideally someone who values good work ethics and has strong teamwork skills. You excel in communication and are comfortable working both individually and in a team, as well as being at ease with data and the phone as work tools. As a person, you are likely solution-oriented and approachable, both with customers and colleagues. It is an advantage if you are curious and eager to acquire new knowledge - our days are very dynamic, and we are constantly evolving.
Viking is now looking for customer-focused employees for their offices in Torrevieja!
We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer consultant at Viking, you will work as part of a larger team that helps and supports each other when needed.
As a customer consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. To accomplish this, you will work as a customer consultant in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.
Viking Assistance is a Swedish company specializing in travel insurance and emergency assistance services. They operate a 24/7 assistance center that supports travelers in need of medical, legal, and logistical help while abroad, coordinating with local providers and ensuring clients receive prompt care. The company is part of the broader Nordic travel insurance ecosystem and serves customers primarily from the Nordic countries, with a strong focus on high-quality customer service and operational efficiency.
In Spain, Viking Assistance has established a significant operational presence, with offices in Torrevieja and Fuengirola, where they employ multilingual customer service consultants and assistance coordinators. The work environment is international, with teams speaking Norwegian, Swedish, Danish, Estonian, and other languages, making it an attractive destination for Nordic and Baltic professionals looking to relocate to the sunny Spanish coast. The company values cultural fit and language skills, offering a unique opportunity to combine a career in assistance services with a lifestyle change in Spain.
Viking Assistance · Torrevieja
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or browse Entry-level·Multilingual Customer Service & BPO·Valencian Community
Danish-speaking assistance coordinators will support Nordic travelers with medical and travel emergencies. The role offers training and a social work environment in Torrevieja or Fuengirola.
As a customer service consultant, you will handle incoming calls for roadside assistance. The role offers a long-term contract and comprehensive training.
Customer service consultants will handle phone inquiries for roadside assistance. The role offers structured training and professional development in Fuengirola.
An Assistance Coordinator handles calls from travel insurance customers needing medical or logistical help. The role offers a permanent contract and relocation support for those moving from Finland.
As a customer service consultant, you will handle phone inquiries for roadside assistance. The role offers a permanent position in a supportive Nordic culture.
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