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On-site in Las Lagunas de Mijas·Added over a year ago
This job was published a year ago
6 open roles
Permanent contract
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Norwegian
The ad asks for Norwegian, or counts it in your favour.
Work on-site in Las Lagunas de Mijas
No relocation package mentioned.
For the right candidates, we can offer:
Brand new offices in Fuengirola, Málaga
A great work environment with experienced and curious colleagues
Comprehensive and structured training
excellent opportunities for personal and professional development
A rotating schedule within 24/7 operations
Competitive conditions + benefits
Long term contract
To succeed in this role, we would like you to possess the following skills:
Experience in customer service
Fluent in Norwegian or high level of understanding norwegian language (written and verbal) and used to working with Norwegian customers.
Proficient in English, both spoken and written
Good knowledge of data/technology/systems
A clean criminal record is a prerequisite
You will fit right in at Viking if you:
value good work ethics
have strong teamwork skills
excel in communication
are comfortable working both individually and in a team
being at ease with data and phone as work tools.
are detail oriented and enjoy complex tasks
are solution-oriented both with customers and colleagues
are curious and eager to acquire new knowledge
thrive in a fast paced environment and adapt easily to change
wants to be a part of a solid team with strong culture
Viking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles, passengers, no matter where the breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish and English languages.
As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.
We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed. To accomplish this task, you will work in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.
Will You be our new colleague? We look forward to hearing from you! Applications will be reviewed ongoing. Starting month planned to March.
Viking Assistance is a Swedish company specializing in travel insurance and emergency assistance services. They operate a 24/7 assistance center that supports travelers in need of medical, legal, and logistical help while abroad, coordinating with local providers and ensuring clients receive prompt care. The company is part of the broader Nordic travel insurance ecosystem and serves customers primarily from the Nordic countries, with a strong focus on high-quality customer service and operational efficiency.
In Spain, Viking Assistance has established a significant operational presence, with offices in Torrevieja and Fuengirola, where they employ multilingual customer service consultants and assistance coordinators. The work environment is international, with teams speaking Norwegian, Swedish, Danish, Estonian, and other languages, making it an attractive destination for Nordic and Baltic professionals looking to relocate to the sunny Spanish coast. The company values cultural fit and language skills, offering a unique opportunity to combine a career in assistance services with a lifestyle change in Spain.
Danish-speaking assistance coordinators will support Nordic travelers with medical and travel emergencies. The role offers training and a social work environment in Torrevieja or Fuengirola.
As a customer service consultant, you will handle incoming calls for roadside assistance. The role offers a long-term contract and comprehensive training.
Customer service consultants will handle roadside assistance inquiries via phone. The role offers professional development and a great working environment in Torrevieja.
An Assistance Coordinator handles calls from travel insurance customers needing medical or logistical help. The role offers a permanent contract and relocation support for those moving from Finland.
As a customer service consultant, you will handle phone inquiries for roadside assistance. The role offers a permanent position in a supportive Nordic culture.
€21k - €28k
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