Non-Face-to-Face Sales Manager

• University degree in Business Administration, Marketing, Engineering, Telecommunications, or similar.
• The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco
• Experience in managing partners, suppliers, budgets, and demanding commercial objectives.
• Ability to negotiate commercial agreements, monitor SLAs, and ensure adequate levels of service, quality, and return. Proficiency in commercial KPIs, performance analysis, and data-driven decision-making.
• Knowledge of the digital sales funnel, attribution models, demand generation, conversion, and acquisition cost optimization.
• Valuable experience in telecommunications, utilities, insurance, mass subscription, MVNO, comparison sites, digital affiliation, or performance marketing.
• High level of interaction with business areas, marketing, operations, suppliers, and commercial teams.
• Results orientation: focus on growth, sales, and profitability.
• Analytical mindset: ability to interpret data and convert it into commercial actions.
• Negotiation and influence: proficiency in managing partners, suppliers, and cross-functional teams.

We are looking for a person to lead sales growth through non-face-to-face channels, becoming a key piece in accelerating customer acquisition and maximizing business profitability.

They will be responsible for defining and executing the acquisition strategy across assisted digital channels, online distributors, and telesales, driving sustainable growth of the customer base and ensuring the best balance between volume, quality of sign-ups, and economic efficiency.

This role requires a combination of strategic vision, commercial orientation, and analytical capacity. We are looking for a person accustomed to operating in highly competitive environments, capable of identifying growth opportunities, optimizing conversion at every point of the sales funnel, and making data-driven decisions to maximize return on investment.

What will be your main responsibilities?

• Drive business growth

Define and execute the commercial strategy for non-face-to-face channels, setting acquisition targets, identifying new growth opportunities, and ensuring the fulfillment of sales, revenue, and profitability objectives.

• Lead digital acquisition channels

Boost the performance of assisted digital channels, including Click to Call, Click to Chat, WhatsApp Business, and Conversational Commerce solutions, improving lead conversion and the customer experience throughout the entire purchasing process.

• Develop and optimize the partner ecosystem

Manage and develop agreements with affiliates, comparison sites, marketplaces, and other strategic partners, guaranteeing profitable growth and high quality in the sales generated.

• Maximize telesales performance

Lead the acquisition strategy through telesales platforms, defining incentive models, productivity metrics, and quality standards that allow for increased conversion and optimized acquisition costs.

• Guarantee profitability and commercial efficiency

Manage the commercial budget and monitor key indicators such as cost per lead, cost per sale, cost per activation, or CAC, driving initiatives that improve productivity and maximize return on investment.

• Make data-driven decisions

Continuously analyze channel performance, identify improvement opportunities, and develop recommendations that contribute to the sustainable growth of the business.

• Collaborate cross-functionally

Work closely with Marketing, Product, Pricing, and other key areas to design competitive commercial proposals, launch acquisition initiatives, and accelerate the company's growth.