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91,000+ live jobsOn-site in Madrid·Part-time·Added 8 days ago (last checked 22 Oct)
About €1,320 a month after tax.
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Do you have experience performing Customer Service functions? Are you an empathetic person with listening skills? Do you have a disability certificate of 33% or higher?
- Excellence and quality in customer service.
- Good communication skills
- Proactivity (positive and active attitude)
- Orientation towards improving results
- Ability to work in a team
- Orientation towards common objectives
- Flexibility and capacity for adaptation
People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.
Temporary contract with possibilities of stability.
Working days from 20 hours per week
SMI salary (depending on working hours)
At Fundación Adecco, we are looking for telephone customer service agents for a company located in Madrid
- Receiving calls from customers.
- Following communication scripts with high quality standards
- Identifying customer needs, clarifying information, offering solutions or alternatives
- Creating sustainable relationships and acquiring customers by redoubling efforts
- Meeting personal and team qualitative and quantitative objectives
- Managing authorizations requested via email, the specific team members.
- Registering complaints, suggestions, and claims in the computer system
Rotating morning and afternoon shifts.
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.
If so, this offer will interest you.
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