Commercial Support Administrator

Minimum requirements:

Academic training: Higher Vocational Training (CFGS) in Commerce, Sales, Marketing, or similar. (A university degree in the business or commercial area will be highly valued).

Previous experience: Minimum 1 year of demonstrable experience in an insurance brokerage or insurance company.

Languages: Fluent Catalan and Spanish (both spoken and written). (English is valuable).

Digital competencies: Proficiency in the Office suite and handling of CRM tools.

Are you looking to boost your professional career within the insurance sector in a solid and constantly growing company? At Medicorasse, we are selecting a Sales Support Administrator to join a dynamic and highly qualified team. In this role, you will be a key piece in the customer service, loyalty, and management of our client portfolio, in addition to providing strategic support to the office's commercial activity. If you are motivated by customer interaction, collaborative work, and are looking for a stable project oriented towards the health sector and the medical community, this is your opportunity!

In your day-to-day role, your main responsibilities will include:

Customer service and advisory: Attend to and manage inquiries or incidents through telephone, digital, and in-person channels, providing close, human, and personalized service.

Portfolio management and monitoring: Keep client and policy information up to date, performing proactive follow-ups to guarantee a service of maximum quality.

Preparation of insurance proposals: Design and prepare tailor-made budgets and projects, analyzing the needs of each profile and comparing coverage among different insurance companies.

Support to the sales team: Assist advisors in meeting preparation, information gathering, document management, and the follow-up of business opportunities.

Agenda and visit management: Contact current and potential clients to detect needs and schedule commercial meetings.

Business development (Cross-selling and Up-selling): Identify opportunities to propose complementary insurance solutions that add value to the client.

Commercial follow-up and CRM: Register and manage daily activity using insurance sector tools and CRM. Internal coordination: Actively collaborate with technical, administrative, and commercial departments to ensure smooth operations.