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Customer Retention Telephone Agent

On-site in Oviedo·Part-time·Added 5 days ago (last checked 1 Nov)

Agency

Adecco España

4151 open roles

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Our summary

Salary: €9 - €10 an hour
Hours: Split day (jornada partida)
Work mode: On-site, Oviedo
Contract: Fixed-term, part-time hours

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in customer service, whether in person or over the phone
Proactive and solution-oriented person.

Pay & benefits

What you'll get

You do not have to worry about your adaptation to the position: you will receive 3 weeks of prior in-person training at Orange facilities, taught by qualified professionals.

Temporary contract with the possibility of continuation.
Excellent work environment.

The role

Are you passionate about customer service? Do you like technology and want to be part of a leading company in its sector?

If the answers to these questions are yes, keep reading! This offer is for you!

Adecco, in collaboration with +Orange, offers you a project where you will be able to develop your knowledge and communication skills, oriented towards both customer service and the sale of services.

Your main function will be to maintain and strengthen the relationship with +Orange customers, advising them and offering them the best available options and services.

What you'll do

Additionally, you will stay up to date with the latest news thanks to the digital experiences offered by the company, which will allow you to know its products in depth and offer a quality service.

How you'll work

Part-time employment in split shifts or afternoon shifts, which will allow you to achieve work and personal/family balance.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

Hiring process

Are you up for joining us?

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing

In their own words

About the company & team

You will work in a close and innovative environment, surrounded by a committed team, where you will have the support of a supervisor at all times to help you with whatever you need and facilitate your day-to-day life.

You will be part of a company committed to equality, diversity, and work-life balance.

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

All open roles at Adecco España