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Banking Advisor/Customer Service with Catalan

On-site in Barcelona·Full-time·Added 9 days ago

Still open when we checked on 1 Oct

Adecco España

5586 open roles

Overview

Job details

  • €10 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Barcelona

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Previous experience in customer service (banking sector experience is a plus).

Sales skills and results orientation.

Excellent communication and teamwork skills.

Problem-solving ability and customer orientation.

Basic knowledge of financial products and services.

Availability to work flexible shifts.

Nice to have

Training in finance, administration, or business is a plus.

Education & certifications

- Paid online training with €306.06 gross (if the probationary period is passed)

Online Training- Paid with €306.06 if the probationary period is passed

Pay & benefits

What you'll get

- Salary €9.40 GROSS/H (Specialist Teleoperator Collective Agreement)

Important: All monetary amounts indicated in this offer are expressed in gross euros.

If you are looking for stability and professional development in an established project within the banking sector, this is your opportunity.

The role

At Adecco, we are looking for Customer Service Agents with Catalan (MANDATORY) and Spanish to join a stable project within the banking sector.

What you'll do

Functions- Handling incoming calls from clients in the banking sector.

- Resolution of doubts and incidents related to financial products and services.

- Clear and professional advisory.

- Identification of cross-selling opportunities.

- Registration and updating of information in the CRM system

How you'll work

Working day and schedule Working shifts: 3 Possible shifts

-Split shift of 37.5h/week from 11:30 to 16:00 or from 17:00 to 20:00.

-Calendar shifts of 35h/week from 10:00 to 15:00 or from 16:00 to 21:00. (This shift focuses working days at the beginning and end of the month and every Monday.)

-Afternoon shift, with the possibility of:

30.5h/week from 16:00 to 22:00

35h/week from 15:00 to 22:00

*Work from Monday to Sunday, with 2 weekends off per month

*On-site work in Barcelona Avda. Diagonal 67

- Schedule from 9:00 to 15:00

- Duration 18 days.

- Start: 13/10/2026 (There is no training on 2/11 due to a public holiday)

Conditions

Conditions - Initial 3-month employment contract, with possibility of extension (stable service)

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com

In their own words

Additional information

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Required profile:

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