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Customer Service Telephone Agent

On-site in Ávila·Full-time·Added 11 days ago

Adecco España

5810 open roles

Overview

Job details

  • €19,000 - €21,000 a year

    Gross, as stated in the ad.

    About €1,410 - €1,470 a month after tax.

  • Permanent contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Ávila

    No relocation package mentioned.

  • Upper secondary (Bachillerato)

    “Formación: Bachillerato, FP Grado Superior o estudios Universitarios. (imprescindible poder acreditar titulación)” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

- INDEFINITE contract with MAPFRE.

- Fixed salary of €18,402.12 gross per year + €1,200 variable based on the achievement of objectives.

- The shift is in the afternoon (according to the collective agreement) with arrivals between 14:00-16:00 and departures between 21:00-23:00 depending on planning needs, fulfilling a full working day of 7.5 h/day.

- Part-time employment from Monday to Sunday with 2 days off per week, guaranteeing 2 weekends per month.

Requirements

What we're looking for

Education: High School Diploma, Higher Level Training Cycle, or University Studies. (Being able to provide proof of qualifications is essential)

Nice to have

Previous experience in customer service is valued.

The role

Do you have experience in phone customer service? Have you previously worked in the insurance sector? Would you like to join the leading company in the insurance sector?

At Adecco, we are selecting several Telephone Customer Service Representatives for the offices that the MAPFRE group has located in Ávila.

What you'll do

Your main duties will be:

Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

- Checking, verifying, and recording the information provided by customers.

- Carrying out the operational or administrative procedures with internal or external contacts, arising from the nature of the activity, in order to facilitate the resolution of incidents and requests.

- Providing the customer with accurate information about the requested services and the follow-up of incidents or requests made. If you are interested, do not hesitate to apply for this offer.

Hiring process

1 interview

  • Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
  • Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

Hiring process

We look forward to meeting you!

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com
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