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Teleoperator with Native/Bilingual Dutch

Remote, Alicante·Full-time·Added 4 days ago (last checked 3 Nov)

Agency

Adecco España

4251 open roles

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Our summary

Salary: €13.14 an hour
Hours: Rotating shifts
Work mode: Remote (Alicante)
Contract: Fixed-term, full-time hours
Languages: Dutch

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Native or bilingual Dutch.

Good level of Spanish for internal communication.

Living in Alicante or surrounding areas.

Previous experience in customer service, teleoperator, or administrative functions.

Good command of computer tools.

Customer orientation, organizational capacity, and incident resolution.

Pay & benefits

What you'll get

Initial replacement contract

Real possibility of continuity and incorporation into the permanent staff once the replacement is finished, depending on service needs and performance

Salary 13.14€ gross per hour annually according to the collective agreement + position bonus 80€ per month.

If you are looking for a stable position where you can develop your linguistic and customer service skills, we want to meet you!

The role

Teleoperator with Native/Bilingual Dutch | Alicante

Do you have a native or bilingual level of Dutch and would you like to develop your career in an international environment? We are looking to hire a Customer Service Teleoperator for an important incident management and repairs service.

What you'll do

Functions; receiving customer calls for the management and coordination of repair notices, attention and follow-up of incidents, administrative management associated with calls, telephone support and customer service. No commercial or sales functions are performed.

How you'll work

Availability to work in shifts from Monday to Saturday and holidays: Rotating shifts from Monday to Friday between 08:00h and 20:30h, 08:00h to 16:30h, 09:00h to 17:30h, 10:00h to 18:30h (occasional), 11:30h to 20:00h or from 12:00h to 20:30h. Additionally, one Saturday is worked according to the roster, in the schedule of: 09:00h to 17:30h (every 3 weeks)

100% remote modality. It is essential to reside in Alicante or the surrounding areas to be able to attend meetings, training sessions, and other occasional job requirements in person.

100% remote work

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.