Customer Service Experience Specialist
This role manages customer interactions and order processes to ensure excellent service. It offers a professional environment in a multinational company.
The English-language job board for Spain
87,000+ live jobsHybrid in Madrid·Part-time·Added 2 days ago (last checked 15 Oct)
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
- Sales profile
- Communication and office automation agility
- Availability to work at the indicated location and schedule
- C1/C2 English is valued
- Training: from October 21 to 27 (5 days). First day online, the rest in person from 10:00 to 16:00. Selective and paid at €20/day after passing the probationary period.
- Salary: €9.72 gross per hour + commissions
Do you consider yourself a communicative person with a way with people? Do you enjoy dealing with customers, with a desire to keep learning and taking on new challenges?
If so, this is your opportunity!
At Grupo Adecco, we are looking for telephone agents to sell alarms to existing customers for a major company in the security sector.
What will your duties be?
- Your main function will be making and receiving calls for the marketing of products and/or services to existing clients of an important company in the security sector.
- Start date: 28/10/2026
- Shift to choose in AFTERNOON SHIFT: 32H or 35H per week
+ 32 HOURS: MONDAY TO THURSDAY FROM 1PM TO 9PM (INCLUDING NON-NATIONAL HOLIDAYS)
+ 35 HOURS: MONDAY TO FRIDAY FROM 2PM TO 9PM
- Format: In-person Area (Metro Fuencarral or Renfe Ramón y Cajal) Possibility of teleworking days gradually.
- Contract: 3 months with Adecco + extensions + possibility of joining the permanent staff
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.