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89,000+ live jobsKey Account Operation
On-site in Madrid·Added 12 days ago (last checked 3 Nov)
Our summary
- Work mode
- On-site, Madrid
- English
- Required
- Experience
- 2+ years
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Requirements
What we're looking for
1. 2年以上电商/物流领域工作经验，有商家运营、物流运营经验；
2. 解决方案制定及落地能力以及较强的推动力；
3. 对本地物流解决方案的竞争力有深刻理解并有落地经验；
4. 能够适应跨文化工作场景，具备英语或西语沟通能力。
1. More than 2 years of working experience in the e-commerce /logistics field, with customer operation experience;
2. Solution formulation and implementation capabilities and strong driving force;
3. Have a deep understanding of the competitiveness of local logistics solutions and experience in implementation;
4. Able to adapt to cross-cultural work scenarios and have English or Spanish communication skills.
The role
What you'll do
1. 负责承接平台的物流需求，支撑商务团队业务拓展；
2. 挖掘客户需求，基于客户的需求推动内部产品方案落地；
4. 关注客户满意度，维护合作关系。
1. Responsible for undertaking logistics needs of platforms and supporting business expansion;
2. Explore customer needs and promote the implementation of product solutions based on customer needs;
3. Proactively monitor operational quality, monitor key indicators around customer signed SLA, ensure quality meets customer needs while promoting internal operational quality improvement;
4. Focus on customer satisfaction and maintain good relationship.
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