Payroll Specialist

• Process and validate payroll inputs (salary changes, variable pay, absences, benefits)
• Perform detailed payroll reconciliations and validations to ensure accuracy and compliance
• Execute and support end-to-end payroll cycles, including pre- and post-payroll activities
• Act as the primary point of contact for payroll vendors, ensuring SLAs, timelines, and service quality are met
• Manage and resolve colleague payroll queries with a strong customer service focus
• Coordinate and support the completion of local market tax filings and statutory reporting
• Prepare payroll reports, monthly metrics, and support month-end and year-end close activities
• Ensure compliance with local legislation, internal controls, and audit requirements
• Maintain and enhance SOPs, controls, and payroll documentation
• Partner with CEG, Controllership, and external vendors to ensure seamless payroll operations
• Identify opportunities for process improvement, standardisation, and automation
• Manage multiple priorities effectively in a fast-paced environment
• Support internal and external audits as a payroll subject matter expert
• Drive a high standard of service and colleague experience across payroll processes

• 3-5 years of experience in payroll processing or related field, ideally within a multi-country EMEA environment
• Strong knowledge of payroll processes, statutory requirements, and tax regulations
• High attention to detail and accuracy with strong analytical skills
• Proven problem-solving and troubleshooting capabilities
• Strong stakeholder management and relationship-building skills
• Ability to work collaboratively and influence across teams
• Excellent verbal and written communication skills
• Strong oral and written skills in English
• Strong customer service mindset and responsiveness

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.