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Administration and Debt Collection Manager

Hybrid in Paterna·Full-time·Added today (last checked 10 Nov)

Aquaservice

108 open roles

Our summary

Salary
€18,000 - €20,000 a year

About €1,370 - €1,450 a month after tax.

Work mode
Hybrid, Paterna
Contract
Full-time
Spanish
Expected (ad in Spanish)

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Skills

This job advert was originally written in Spanish.

Requirements

Nice to have

  • Vocational Training (FP) in administration or similar is valued.

  • High-level computer skills (Excel, control of pivot tables and VLOOKUP, etc.)

  • Knowledge of platforms such as EDI, etc.

  • At least 6 months of experience as an administration and telephone debt collection manager for large accounts.

  • Communication skills.

  • Critical thinking ability.

  • Listening skills, teamwork, empathy, and organizational skills.

  • Positive attitude and ease in adapting to internal changes in the way of working.

Pay & benefits

What you'll get

  • Initial 6-month contracts with the possibility of continuity.

  • Salary range between €18,000 and €20,000

  • Possibility of working full-time on a rotating schedule from 8:15h to 17:30h Monday to Thursday and Friday from 8h to 15h.

  • We offer a 50% hybrid work format, although it will initially be 100% on-site at our Paterna facilities until your training period is completed.

  • Social benefits such as childcare vouchers, subsidized dining in our facilities, physiotherapist, etc.

The role

Do you want the opportunity to join a leading company in the home water delivery and coffee service sector?

We need to hire an Administration and Debt Collection Manager, where you will be responsible for managing a corporate client portfolio along with receiving and making calls to our clients, as well as all derived administrative management.

What you'll do

  • Preparation of the management report for the assigned client portfolio.

  • Each manager is responsible for obtaining information regarding the status of client invoices and must claim any outstanding amounts.

  • Identify the reason for non-payment as well as negotiate payment or contracts with the client and analyze the debt incurred.

  • Manage and resolve assigned tasks within the customer service and collections areas.

  • Management and analysis of reconciliations.

  • Modify client or invoice data.

  • Handling of internal management platforms such as CRM/Salesforce and external ones such as EDI, etc.

  • Detection and handling of client incidents.

  • Identification of payments received (transfers and checks).

  • Communication with the sales team, as well as managing the registration of commercial contracts.

About Aquaservice

Aquaservice is a Spanish company specializing in the distribution of bottled water and water coolers, operating a home and office delivery model across Spain. The company manages its own logistics network, including warehouses, delivery routes, and customer service operations, and also develops digital tools to support its services. With a strong presence throughout the country, Aquaservice is one of the leading companies in its sector in Spain.

Aquaservice has its headquarters in Valencia and operates across many Spanish cities, with a significant number of job openings in commercial, logistics, and technical roles. The company offers opportunities for international professionals, particularly in delivery and commercial positions, and also has roles in technology and digital development. Its work culture emphasizes customer service and operational efficiency, and it provides training and development for its employees.

Industry
Water Distribution
Founded
1987
Employees
1,000–5,000
Headquarters
Valencia, Spain
In Spain
Valencia, Barcelona, Madrid and 21 more

Good to know if you are moving

  • Aquaservice is a Spanish company, so international hires may need to adapt to Spanish work culture and language.
  • The company has a strong presence in Valencia, where its headquarters is located, and offers many jobs in delivery and commercial roles across Spain.
  • For technology roles, Aquaservice has a digital team working on mobile and web applications, including Salesforce and React Native development.
  • The company provides training and development opportunities, especially for delivery and commercial staff.
  • Working as a delivery driver may require a valid Spanish driving license (Carnet B or C+CAP) depending on the role.
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